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Thanks, Sky. I had tried to purge the cache yesterday but I see now I have to create the ticket first, then purge the cache, then go back to the Event and the ticket is there.
I talked to WP Engine and had them do some tests. If they turn off Object Caching, that does solve the issue but I’d rather not disable it for everything. They also tried writing a custom rule to get around it but that did not work.
Are you folks working on a workaround for this issue on future releases?
Thanks!
Well, I was really hoping to figure this one out but this morning, that ticket is working. Not sure why or how, but it’s OK now. I did some updates to plugins two nights ago but tested after that and it was still breaking.
OK, I tried these tests on the live site tonight. I deactivated all plugins except: WooCommerce, Events Calendar, and Events Calendar: WooCommerce Tickets. I changed the theme to twentythirteen. I deleted my cache. And I am still getting the same error with this one ticket. We have 48 ticket products that are identical, except for date and three different prices/descriptions. This one product is the only one exhibiting this problem (before and after tests). Help!
I’ve tried some of these tests. It’s challenging to perform them all because the site is live. I’ve made a copy of the site in Staging on WPEngine but the licensing is disabling some of the plugins. It appears there is some sort of conflict because with the license-disabled plugins, the error is not happening.
Not sure what to do. I suppose I could test the live site late one evening.
