Disable Ticket Emails

[Mindy Helstab]

I’m trying to disable the ticket emails.

The recent threads on this subject are marked private.

The older threads I see with a function snippet don’t work and the ones with “TribeWooTickets” in them cause a fatal error:

Fatal error: Class ‘TribeWooTickets’ not found in /nas/content/staging/scdirectory/wp-content/plugins/code-snippets/php/snippet-ops.php(352) : eval()’d code on line 3

Can you assist me with this?

I’d like to add a feature request to simple add a checkbox to enable/disable these emails in WooCommerce > Settings > Emails. That’s the way the other Woo emails are controlled.

[Sky]

Hi Mindy!

I’d be happy to help with this.

In Events > Settings > Tickets > “When should tickets be emailed to customers?” You can uncheck all of the options, and no ticket emails should be sent.

Let me know if that helps!

Thanks,
Sky

[Mindy Helstab]

Brilliant! Thanks…

[Sky]

Great! Glad I could help.

Please let us know if you have any other questions or issues in the future.

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts