Michael Novilla

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 23 total)
  • Author
    Posts
  • Michael Novilla
    Participant

    these are the errors we’re seeing in our test environment with default theme and just the minimal plugins
    root@sp:/srv/users/nova/log/nova535-main# grep -i tribe nova535-main_php7.1.error.log
    [14-Jun-2017 16:34:30 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Tribe__Tickets_Plus__Commerce__WooCommerce__Main::maybe_add_tickets_msg_to_email(), 1 passed in /srv/users/nova/apps/nova535-main/public/wp-includes/class-wp-hook.php on line 298 and exactly 2 expected in /srv/users/nova/apps/nova535-main/public/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php:741
    #0 /srv/users/nova/apps/nova535-main/public/wp-includes/class-wp-hook.php(298): Tribe__Tickets_Plus__Commerce__WooCommerce__Main->maybe_add_tickets_msg_to_email(‘Your NOVA 535 P…’)
    #4 /srv/users/nova/apps/nova535-main/public/wp-cont in /srv/users/nova/apps/nova535-main/public/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php on line 741
    [14-Jun-2017 16:35:39 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Tribe__Tickets_Plus__Commerce__WooCommerce__Main::maybe_add_tickets_msg_to_email(), 1 passed in /srv/users/nova/apps/nova535-main/public/wp-includes/class-wp-hook.php on line 298 and exactly 2 expected in /srv/users/nova/apps/nova535-main/public/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php:741
    #0 /srv/users/nova/apps/nova535-main/public/wp-includes/class-wp-hook.php(298): Tribe__Tickets_Plus__Commerce__WooCommerce__Main->maybe_add_tickets_msg_to_email(‘Your NOVA 535 P…’)
    #4 /srv/users/nova/apps/nova535-main/public/wp-cont in /srv/users/nova/apps/nova535-main/public/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php on line 741

    Michael Novilla
    Participant

    Hey Victor, I’m STILL HERE WAITING ON YOU ALL… this bug is really messing with us here… can you CALL ME?? EMAIL ME? 727-642-1526 [email protected]

    My team has provided a LOT of documentation and details and we’re STILL HERE hanging in the wind… 14 DAYS LATER.. this SLOW SUPPORT IS UNACCEPTABLE!! 14 DAYS here…. 2 weeks waiting on you all to solve this

    Come on HELP US PLEASE!!!

    Michael Novilla
    Participant

    Wr think they might not have updated their software to work with the latest version of PHP, so we’re giving them a clue if that’s the case…refer to last post

    Michael Novilla
    Participant

    Here is our environmental variables:  http://nova535.com/variables.php

    Michael Novilla
    Participant

    I did NOT notice any errors just a similar result that I click the ADD TO CART and nothing happens, though the system cycles.

    Michael Novilla
    Participant

    We created a WOO “test” product for $1.
    The screen is oddly “zoomed out” like at say 125%
    I click the ADD TO CART and the system seems to process but nothing actually happens.
    I tried various number of items, 1, 2, etc, same results

    Michael Novilla
    Participant

    We found these errors in the PHP log:

    [13-Jun-2017 17:59:42 UTC] PHP Warning: Invalid argument supplied for foreach() in /srv/users/nova/apps/nova535-main/public/wp-content/plugins/events-calendar-pro/src/Tribe/Recurrence/Meta.php on line 1055
    [13-Jun-2017 19:25:14 UTC] PHP Fatal error: Uncaught ArgumentCountError: Too few arguments to function Tribe__Tickets_Plus__Commerce__WooCommerce__Main::maybe_add_tickets_msg_to_email(), 1 passed in /srv/users/nova/apps/nova535-main/public/wp-includes/class-wp-hook.php on line 298 and exactly 2 expected in /srv/users/nova/apps/nova535-main/public/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php:741
    Stack trace:
    #0 /srv/users/nova/apps/nova535-main/public/wp-includes/class-wp-hook.php(298): Tribe__Tickets_Plus__Commerce__WooCommerce__Main->maybe_add_tickets_msg_to_email(‘Your NOVA 535 P…’)
    #1 /srv/users/nova/apps/nova535-main/public/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(”, Array)
    #2 /srv/users/nova/apps/nova535-main/public/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
    #3 /srv/users/nova/apps/nova535-main/public/wp-content/themes/nova535/woocommerce/emails/customer-completed-order.php(12): do_action(‘woocommerce_ema…’, ‘Your NOVA 535 P…’)
    #4 /srv/users/nova/apps/nova535-main/public/wp-cont in /srv/users/nova/apps/nova535-main/public/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php on line 741

    Michael Novilla
    Participant

    Victor this is still not syncing here, people are pressing order 3-4 times
    (meaning 2-3 EXTRA UNWANTED ORDERS) and there is a bug in your end… you
    have had this for over a week now and no solution, it’s TERRIBLY
    FRUSTRATING that we get the runaround from you all.. vs solving our issue.

    AGAIN PLEASE LISTEN:

    #1 People fill out their order and click PLACE ORDER. Nothing seems to
    happen…there is a small “!” in red at top. YET THE ORDER IS PROCESSED (in
    the back end).
    #2 SO PEOPLE CLICK CLICKING PLACE ORDER over and over, again creating
    multiple orders for real in the back end.

    please solve this vs the run a round here. What is your support PHONE
    NUMBER? Mine 727-642-1526

    *Michael S. Novilla*

    * 949-873-6682 **voice/text*
    * Entrepreneur*

    At NOVA 535 we love creating 5-Star events just the
    way YOU want!! That’s the NOVA Way, one of the many reasons we are the #1
    rated venue in St. Pete / Tampa.

    mynovaevent.com/login offers a better client and vendor experience!

    stpetemuraltour.com

    entrepreneursocialclub.com
    downtownstpete.com

    Michael Novilla
    Participant

    Victor this is still not syncing here, people are pressing order 3-4 times (meaning 2-3 EXTRA UNWANTED ORDERS) and there is a bug in your end… you have had this for over a week now and no solution, it’s TERRIBLY FRUSTRATING that we get the runaround from you all.. vs solving our issue.

    AGAIN PLEASE LISTEN:

    #1 People fill out their order and click PLACE ORDER. Nothing seems to happen…there is a small “!” in red at top. YET THE ORDER IS PROCESSED (in the back end).
    #2 SO PEOPLE CLICK CLICKING PLACE ORDER over and over, again creating multiple orders for real in the back end.

    please solve this vs the run a round here. What is your support PHONE NUMBER? Mine 727-642-1526

    Michael Novilla
    Participant

    your silly uploader won’t upload the DEBUG file so I copied and pasted it… ugg

    Michael Novilla
    Participant

    — Edited by Admin —

    debug log

    Michael Novilla
    Participant

    Yes thank you.
    yes the tickets are for the healthy event they’re not syncing ever since
    May 27th.

    the ones that are cancelled I cancelled those manually

    Michael S. Novilla
    Entrepreneur
    ============
    nova535.com
    mynovaevent.com/login
    stpetemuraltour.com
    entrepreneursocialclub.com
    downtownstpete.com

    in reply to: SORTING the GUEST LIST during CHECK-IN #1280777
    Michael Novilla
    Participant

    Thanks!

    Michael S. Novilla
    Entrepreneur
    ============
    nova535.com
    mynovaevent.com/login
    stpetemuraltour.com
    entrepreneursocialclub.com
    downtownstpete.com

    in reply to: I accidentally purchased 2 licenses only need one #1160873
    Michael Novilla
    Participant

    This reply is private.

    Michael Novilla
    Participant

    This reply is private.

Viewing 15 posts - 1 through 15 (of 23 total)