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Ah, thank you. This worked for me!
Since it just “hung” and therefore didn’t create an error in the error log it took me forever to sort out which plugin was creating the issue.
But the fix was easy enough. Gracias.
This was happening to me. I had to exclude caching and force SSL on those pages. (WP-engine hosting)
@adambowie – I’ve been saying that since January… the first time we used it at a live event was a complete embarrassment and disaster. Since then we’ve been forced to export to a spreadsheet and check people in that way.
This and the inability to collect ticket level information (name, email address) are the two massive, gaping misses in this extension.
Thank you. I do appreciate your forthrightness. I asked WooThemes if that would work and they said it would not, it wouldn’t add a field for each individual ticket, just for the entire order… which does me no good.
I’m going to look into commissioning someone to build a ticketing extension for WooCommerce that’ll meet our specs. I just don’t know what else I can do.
Sorry for forgetting the link. Here it is: http://www.woothemes.com/products/woocommerce-checkout-add-ons/
Yes, we’re needing a solution that collects attendee info at the point of registration. For this falls events (7) we’re having to email each buyer, get that info, then maintain another list with that info so we can print name badges, do proper checkin, etc.
I’ve been able fudge to date. But patience from our teams is growing thin.
Oi. Any chance this can just get added in as an option? Like, it’d be rad if I could toggle “show all events in map” as a setting. 🙂
Uh, if not a bug I’d definitely call it a “glaringly obvious miss.” Like, that functionality is completely useless in real life. Have you ever done checkin at an event? People don’t walk up and say “Hi, my security code is _____.” They say, “Hi, my name is _____.” As it stands right now we’ve had to export the registrations and dump them into a spreadsheet.
When I originally mentioned this I did go create an account at User Voice and I thought I went through all the steps to add my suggestion.
Just keeping it real, the pace of development for this plugin is just too slow. Unless we see some major movement over the next month or two this will be our last cycle of events. It’d be just as easy to drop the plugin and add them as a product in WooCommerce or just go back to Eventbrite. The upside, so far, hasn’t been worth the massive loss in features.
Barry, it does help in that in theory it could work… and work for a lot of your customers with the exact same scenario.
I could figure out where to put it on the ticket form template, but I’d need help knowing how to put the conditional statement in the ticket form template from GF.
It seems like it’d be “if a GF form has been assigned to this ticket, show the form. if not, do nothing.”
But I wouldn’t know how to create that filter because I’m just not that good at php. I’d even be happy to pay for that because it’d completely solve my WooTicket issue with 10-12 events per year. I just don’t know what it’d cost or who to hire.
If we can figure it out I’m happy to share it back with you guys via GitHub or whatever.
Regarding the unofficial plugin you linked to. That works really well… but it has the opposite problem, it needs a conditional statement that it only appears on the checkout page IF its a ticket. My problem was that I implemented it and it showed on all WooCommerce products, not just tickets. Customers were like… why do you need a name and email address for every book? 🙂
6-7 months after this thread… I really can’t believe you guys haven’t added the names functionality. Are you not interested in developing this extension?
I’ll add it over there.
See, now that I’ve tried to do checkin with WooTickets I’d call this more a bug than anything. I mean, there’s absolutely no way to check people in by order # or ticket # quickly. But if you have a last name you can search, click checkin… and NEXT person please.
Even just having the orders sort by last name of purchaser would be better. I felt horrible for my checkin people. What a mess.
I just want to +1 that this is needed. We’re taking a leap of faith here that this will continue maturing into a great user experience. Ideally, I’d love to not only collect that data but serve it via API to each events group in Mailchimp. (We did this with Eventbrite using Zapier.)
Just changed your admin. I’m actually driving to vacation and won’t have a laptop. So if this doesn’t work we may have to revisit when I get back at the end of July.
