[Matt Cockayne]

Hi Nicholas,

Sorry, I’m a developer by trade so hadn’t considered that you may not be experienced in this area. If you are not 100% familiar with interacting directly with the database I would advise against it.

Instead take a look at https://wordpress.org/plugins/transients-manager/. This plugin allows you to managed what wordpress calls transients from the “tools” menu… whhen you access the manager you need to search for “tribe_aggregator_origins” and you should then have an option to delete it.

Once thats deleted you should be good to go

[Matt Cockayne]

Hi Gloria,

Sorry, I’m a developer by trade so hadn’t considered that you may not be experienced in this area. The query is a database query that you can use in the installaiin of phpmyadmin that you can find inside you cpanel… however I would advise against this is you are not 100% confident.

Instead take a look at https://wordpress.org/plugins/transients-manager/. This plugin allows you to managed what wordpress calls transients from the “tools” menu… whhen you access the manager you need to search for “tribe_aggregator_origins” and you should then have an option to delete it.

Once thats deleted you should be good to go

[Matt Cockayne]

Hi Gloria,

I’ve just come up against this issue myself. When I installed my license key most of the options were grayed out. A quick poke around in the code and it looks like my issue is because cache that the aggregator uses to store the configuration of the “Import Origins” doesn’t get cleared properly when you enter your license key.

The quickest way to fix this is to run this query against the database which will remove the cache entry causing the problem, everything appears to be working after that

delete from wp_options where option_name = '_transient_tribe_aggregator_origins';

I hope this helps

[Matt Cockayne]

Hi Eric,

I’ve just come up against this issue myself. A quick poke around in the code and it looks like the issue is because cache that the aggregator uses to store the configuration of the “Import Origins” doesn’t get cleared properly when you enter your license key.

The quickest way to fix this is to run this query against the database which will remove the cache entry causing the problem, everything appears to be working after that

delete from wp_options where option_name = '_transient_tribe_aggregator_origins';

[Matt Cockayne]

Hi Nicolas,

I’ve just come up against this issue myself. A quick poke around in the code and it looks like the issue is because cache that the aggregator uses to store the configuration of the “Import Origins” doesn’t get cleared properly when you enter your license key.

The quickest way to fix this is to run this query against the database which will remove the cache entry causing the problem, everything appears to be working after that

delete from wp_options where option_name = '_transient_tribe_aggregator_origins';

[Matt Cockayne]

Hi Lance, I’ve just come up against this issue myself. A quick poke around in the code and it looks like the issue is because cache that the aggregator uses to store the configuration of the “Import Origins” doesn’t get cleared properly when you enter your license key.

The quickest way to fix this is to run this query against the database which will remove the cache entry causing the problem, everything appears to be working after that

delete from wp_options where option_name = '_transient_tribe_aggregator_origins';

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