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Hi Brook,

Thanks for looking into this. Hopefully that fixes it. And yes, in the meantime I have disabled page transitions and will leave it this way until the fix is in place. I’ll keep an eye out for updates.

Thanks again

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I actually thought this was an oversight when I started the thread.

From a technical standpoint, the search results are correct, but people don’t think like computers. If there is nothing showing in this month’s calendar, they assume an event doesn’t exist. And there is no message stating that there are event occurrences in future months (when they exist), therefore no reason why the user would begin clicking through the calendar.

I have posted in user voice. Thanks again.

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Hello,

Thanks and I appreciate that the search shows expected results in other views. We have chosen Month View as our default view, so that is where most users will do their search. Right now every time a user searches an event that occurs in a future month, they see nothing. With respect, it seems to defeat the purpose of the search feature.

Isn’t this something The Events Calendar would want to remedy to improve user experience in this view?

From our perspective, we lose a customer every time this happens. Thanks for your understanding.

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PS – Ismael at Enfold asked me to give you the following message:

Please inform them that the preloader script is located on the js > avia.js file. Look for the “avia_site_preloader” function. Maybe it will help with debugging. Thank you!

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Hi Brook,

We’ve found a conflict between the Enfold child theme “Preloading -> Page Transitions” option and the Events Calendar search query results.

Enfold Preloading can be selected and the Events Calendar search query works fine
But if Enfold Preloading AND Page Transitions are selected, the Events Calendar search query doesn’t work past the first page of results

Enfold has been made aware and they said they will look at a fix but recommended I let you know in case you can come up with a fix sooner.

Here’s the thread: http://www.kriesi.at/support/topic/the-events-calendar-search-results-next-page-error/?login_error#post-560756

If you need more info, let me know. Thanks again

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Okay, thanks for the clarification.

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Hi George,

I haven’t looked at this for awhile, but the warning doesn’t show. Must have resolved with the updates.

Thanks!

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That seems to have worked. Thanks so much!

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I’ve posted a ticket with Enfold. Hopefully they can resolve this, thanks.

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Hi Brook,

If I activate the twenty fifteen theme, the next link works perfectly when navigating to the next page of Events Calendar search results. Looks like an Enfold theme conflict, as I didn’t deactivate any plugins. What do we do from here?

Thanks

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I was hoping to exclude the venue from mobile view only, but managed to alter with CSS. Thanks again for your help.

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Thanks Nico. Hoping for full compatibility between Enfold and The Events Calendar in future, but all is well for now.

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Thanks Brian, that works great. Is there a way to exclude the venue info from displaying?

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