[Jared Shih]

Looks like the update fixed the 404 problems. THanks

[Jared Shih]

Hi!

OK. So now it looks like we are having problems with the import limits:

http://icecream.me/0149e3a10c0aaac5e27ee0c84740208f

Can I upgrade to 300 imports and have them work in the same way it does now without any site limits?

Jared

[Jared Shih]

Ah, admin-ajax right? We are on Pantheon. I’ll ask them about the cron job.

[Jared Shih]

Thank you! It appears that our limits were set by date. I chose to remove the limit in the import limit type:

http://icecream.me/8169dac263590e6359c04387afac31e6

But when I go to run the import again I get this:

http://icecream.me/8013c89c68316ac3fd05a7d8573828a4

Is this part because we are limited to the amount of sites the license can use?

So I can’t confirm if removing the import limit type works yet. But I imagine that might have been the original problem. But as you mentioned it might be connected with our current import limits and the amount of sites we are allowed to use.

Thanks for your help

[Jared Shih]

Ah, I see it there in the top about 10 sites. Alright, I should have looked more carefully. Thanks for looking into this. I am sure there must be something we can work out. Thanks for passing this on.

Jared

[Jared Shih]

Max of 10 for 200 imports too? It does not say any of this in the documents or during the purchase process. In fact the language made me believe that the license was for an unlimited amount of sites.

How do the event import limits work?
There is no limit to the number of events you can fetch during each import, however, there is a limit on the number of imports you can run each day depending on your license level.

If you’re running a once-daily import from two Facebook groups and one Meetup group, that counts as three total imports, regardless of the number of events published to your site.

Worth noting – if you use the same license key on multiple sites, all imports run by those sites combined will count towards your daily import limit.

Now we have committed close to 300 clients to using your plugin and there still there doesn’t seem to be a solution. Are you saying our only solution is to spend close to $5,000 to get enough imports for every site? There must be something we can work out here. Maybe an extra fee to remove the limit on sites but keep the same amount of imports? Please let me know.

Thank you again for your time!

[Jared Shih]

Thanks

Screen
http://icecream.me/70c33865f68d45d20cd99d4f4e7c0556

We have close to 200 sites using the same license.

[Jared Shih]

Sorry, me again. I am looking at our sites again. Every site says we have used 108 out of our 200 imports so it seems that the 200 we have count for all the sites which is fine. But now back to our original problem which is that events seem to only show 1 month in the future. Is there some reason why more events are not showing in the calendar? For instance this calendar https://orami.org/events/2018-03/ has events only until the middle of March, but in the Google calendar there are events for the rest of the year. How does this work?

Thanks

[Jared Shih]

Hi again,

I am still a little confused about how the imports work. From the documentation:

“If you’re running a once-daily import from two Facebook groups and one Meetup group, that counts as three total imports, regardless of the number of events published to your site.”

So importing an ical URL from a Google calendar will count as 1 import even if there are 30-40 events per import?

So if everyone of our sites is importing once a day that’s about 100 imports per day?

Also, my previous question in this thread still stands. Thanks!

Jared

[Jared Shih]

Ok we use domains so that wont work. But the 300 import license is not
subject to such restrictions right?

[Jared Shih]

Do you have options for a multisite? Will the 300 imports work across multiple sites?

[Jared Shih]

Right, but that’s not exactly my question. Can we share the 1000 imports with 100 sites say so each site gets 10 imports?

[Jared Shih]

What about get rid of the 10 site limit and then use 1000 uploads across all the sites and then when 1000 runs out we have to wait for next day to reset?

[Jared Shih]

Thank you for your answer. So with that in mind here is the question then. We have a multisite with about 100 sites now and plan to have up to 300. Some sites use much more imports than others. Is it possible to use the license for 1000 imports only on the sites that have high usage and use the regular 200 import license for the rest of the sites?

What solutions can we come to here?

Thanks

[Jared Shih]

Is there anyway to use 1000 imports across all our sites until the import limit is met? Why is there a limit on the amount of sites we can use it on? This isn’t so clear to me. Just need to make sure I am upgrading to the right license. Thanks for your assistance.

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