Josh

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Viewing 15 posts - 121 through 135 (of 4,178 total)
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  • in reply to: Using tribe_event_is_on_date() even more conditionally #1195285
    Josh
    Participant

    Hey Randy,

    Underneath the variable declaration there, can you try running “var_dump($date);” etc. for each of those variables there? Want to make sure that where they’re being used that the appropriate ID is getting passed and real values are getting saved to those variables.

    Thanks!

    in reply to: Eventbrite Tickets Disappear Just Before Event #1195282
    Josh
    Participant

    Hey Jeff,

    Thanks for following up here and checking that information.

    Was this issue happening on just a single event or was this happening on all events with Eventbrite tickets on your site?

    Can you check the API connection on your site and verify that the connection between your site and Eventbrite is still active?

    We do have a meta that we check against before displaying the tickets that gets updated when syncing with Eventbrite. If that gets set on the event to not display the tickets, the iframe will not display. Out of curiosity here, I wonder if the issue persists if you switch to the UTC version there on the event timezone within WordPress. So rather than having “Chicago” as the timezone, try using “UTC-6” and see if that changes things here.

    Thanks!

    in reply to: Language for google maps #1195277
    Josh
    Participant

    Hey Daan,

    I’ve got an internal support ticket open for you here and will let you know what I hear back.

    Thanks!

    in reply to: how to upgrade my existing event calendar #1194673
    Josh
    Participant

    Hey Gary,

    Thanks for reaching out to us!

    Our Pro plugin is an add-on for our core calendar plugin. To use the Pro plugin, you just need to activate it along with the free, core calendar plugin.

    Let me know if this helps.

    Thanks!

    in reply to: Using tribe_event_is_on_date() even more conditionally #1194428
    Josh
    Participant

    Hey Randy,

    Thanks for following up here!

    You can try something like the following as an additional conditional layer:

    
    
    $date = date( 'U' );
    $start = tribe_get_start_date( get_the_ID(), true, 'U' );
    $end = tribe_get_end_date( get_the_ID(), true, 'U' );
    
    if ( $date > $start && $date < $end ) {
    
    }
    

    Let me know if this helps.

    Thanks!

    in reply to: Problem with recurring events #1194419
    Josh
    Participant

    Hey Allen,

    Thanks for following up here.

    Unfortunately, I don’t believe our recurring events feature currently supports having multiple recurrences of an event on the same day. You mentioned that these issues happen on occasion but the feature will sometimes work well for you. When they’re working well, are these for events that you’re attempting multiple recurrences on for the same day as well?

    Do you happen to have an example of a ruleset where the exclusions weren’t working as expected?

    As far as using more complex recurrence rules, we do have a Uservoice request that we would love to get your votes on.

    Thanks!

     

    in reply to: Language for google maps #1194403
    Josh
    Participant

    Hey Daan,

    Thanks for following up!

    Looking at our source code, I’m not seeing a straightforward way to filter or modify the language for the embedded map there. I’ll need to do a little more research there to see what I can find for you.

    Thanks!

    Josh
    Participant

    Hey Harold,

    Thanks for reaching out to us!

    Our plugins will not work with the Blogger platform. Our plugins are designed to work solely with self-hosted WordPress installations.

    Let me know if this helps.

    Thanks!

    in reply to: Upgrade to Events Calendar PRO and ghosts URLs #1194236
    Josh
    Participant

    Hey José,

    Thanks for reaching out to us!

    This definitely sounds like there is something happening here that shouldn’t be happening and is not an intended performance from our plugin. An upgrade to our Pro plugin wouldn’t be a fix for this if it is currently happening on your site.

    To see if this is a bug in our core plugin, would you mind giving us a little more detail about what you’re seeing here? What steps can we take to replicate the issue that you’re experiencing here?

    Thanks!

    in reply to: Widget Categories and Link #1194233
    Josh
    Participant

    Hey Jeri,

    Thanks for reaching out to us!

    Sure thing, you can use the “tribe_events_get_list_widget_view_all_link” filter to filter the view all link there.

    For example, you could add the following snippet to your theme’s functions.php to have that link always link to your unfiltered events view:

    https://gist.github.com/BeardedGinger/b8d585cebb2ae2026c3b18f72da53db7

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Jeffrey,

    Thanks for reaching out to us!

    There isn’t a setting within the shortcode that you could use directly, however you could hook into one of the hooks available in the list widget single event template there and output the content where you’d like.

    For example, the following snippet would work to output the content before the additional event meta for each event in your list widget:

    
    add_action( 'tribe_events_list_widget_before_the_meta', 'tribe_list_widget_add_event_summary' );
    function tribe_list_widget_add_event_summary() {
    the_content();
    }
    

    Let me know if this helps.

    Thanks!

    in reply to: Using tribe_event_is_on_date() even more conditionally #1193797
    Josh
    Participant

    Hey Randy,

    Thanks for reaching out to us!

    Sure thing, you can get a little more granular there, however the simplest way to approach something like that would probably be to use a modified query using “pre_get_posts()” to limit what’s pulled based on time and date.

    Would you mind giving a little more detail about what you’re trying to accomplish along with the current code snippet to see if I can help give you a more detailed response and snippet to help you get pointed in the right direction here.

    Thanks!

    Josh
    Participant

    Hey Heather,

    No problem, happy to help!

    2. I know we can add that as a feature request but that wouldn’t give you any real feedback right now on whether or not it would be something we would pursue in the near future. I’ll reach out to one of our project managers to see if I can get a better guage on this particular feature.

    3. For WP Engine, you could request that they switch to their alternate cron on this install to see if it gives you a more reliable performance of those scheduled imports https://wpengine.com/support/wp-cron-wordpress-scheduling/.

    Thanks!

    in reply to: Aggregator & SquareSpace #1193422
    Josh
    Participant

    Hey Kate,

    Thanks for reaching out to us!

    Our Event Aggregator will work with any properly formatted iCal feed or .ics file. I’m not sure if Squarespace has an iCal feed associated with the events features on those sites, but if it does you could use that link in the Event Aggregator import settings.

    I’m sorry I wasn’t able to give you a direct answer on this one but hopefully it does help to get you pointed in the right direction.

    Thanks!

    Josh
    Participant

    Hey Benjamin,

    Yep! We’ve got those added in there automatically for you.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

Viewing 15 posts - 121 through 135 (of 4,178 total)