[Josh]

Hello jorrellang,

Thanks for reaching out to us.

This can be accomplished by following our Themer’s Guide to customize the single event display within your theme. To bring in the featured images, you can use “get_the_post_thumbnail()” for the event, organizer and venue associated with each event. As a parameter for that function, you’ll need the necessary IDs for those items. You can get them by using “tribe_get_organizer_id” and “tribe_get_venue_id“. The default ID within the loop will be for the current event.

Let me know if this helps.

Thanks!

[Josh]

Hello tallmeerkat,

Thanks for reaching out to us!

That is actually a great question. We’re currently working on updating a tutorial that will allow you to set categories to be in list view automatically. However, this won’t be the exact solution that your describing from a term by term basis.

One option you could pursue would be to use is_tax() conditionals to check for specific archives of the “tribe_events_cat” taxonomy and then add redirects to the specific URLs for the view you would like for that term. So for example, category1 would redirect to “http://yourdomain.com/events/category/category1/list” to display list view and “http://yourdomain.com/events/category/category2/today” to display category 2 in day view. This code would be added to your theme’s functions.php file.

I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

[Josh]

Hello adamvanbavel,

Thanks for reaching out to us!

It looks like your permalinks need to be reset within your dashboard to use pretty permalinks. You can see what this looks like on the screenshot here. This page can be found and changed within your dashboard at Settings -> Permalinks.

Let me know if this helps.

Thanks!

[Josh]

Hello vinejuice,

Thanks for reaching out to us!

The Venues, Organizers, and Events are all created using WordPress’ Custom Post Types. This being the case, you can download an export file of each using the built-in WordPress export feature. You can find this within your dashboard at Tools -> Exports.

Let me know if this helps.

Thanks!

[Josh]

Hey John,

Thanks for reaching out to us!

Unfortunately we do not have a live demo for the plugin, however you can see more videos and descriptions of the features on the new user primer for the plugin.

The plugin is completely translatable and can be translated using a “.po” file. However, there are some compatibility issues that we’re aware of with the WPML plugin so having multiple translations on a single site may not work out of the box the way you may like. Compatibility with WPML is something we’re looking into and are hoping to get addressed in a future release.

I hope this helps. If you have any further questions when considering purchasing the plugin please don’t hesitate to ask.

Thanks!

[Josh]

Hello kqed,

Thanks for reaching out to us!

The widgets can be customized by copying the necessary view into your child theme using the instructions from our Themer’s Guide. In this case, you can copy the list-widget.php file into your theme at the following location tribe-events -> pro -> widgets -> list-widget.php. You can then add your custom class directly to the file.

Let me know if this helps.

Thanks!

[Josh]

Hello sfbike,

Thanks for following up with us! I’m happy you were able to resolve the issue.

The icon issue is one we’ve noted and should be fixed in the next upcoming release.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello jrtoy4311,

Thanks for following up with us!

Happy to have been able to help on the first two. Adding your request in UserVoice will definitely be helpful for the third.

I can verify with one of our developers, but the difficulty is with the way times are imported. If I’m not mistaken, they’re imported as a timestamp which will then depend on your site’s timezone for determining how the time will be displayed.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello landrenic,

Thanks for following up with us!

I understand the hesitation in wanting to jump into these types of customizations yourself. If you would like, you can email pro [at] tri.be to request a list of recommended developers. When emailing, ensure to include a link to this thread as a reference.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello runroom,

Thanks for following up with us.

I tested it out and was able to replicate the issue you’re noting when editing events. I’ll add an internal ticket for this issue for our developers to consider looking into the conflict and whether or not this is something that we can potentially address in a future release. However, I can’t guarantee that this will be something that gets addressed directly from our side. If there isn’t something we can see where we’re not following WordPress best practices that is causing the issue there isn’t too much we can do.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one. As we make updates to our internal ticket about this issue, we’ll notify you here.

I apologize for the inconvenience.

Thanks!

[Josh]

Hello jpehmann,

Thanks for following up with us.

We have seen server memory limit being an issue in the past and I imagine that was probably the original issue that you faced. According to the current error you’re seeing, you’re right in your assumption. This is definitely due to your theme requiring our plugin to be activated to work (probably due to a customization). The error is being generated because the theme is using a function that is only defined within our plugin.

Try uploading and activating the plugin again. The plugin will need to be activated before the error will be resolved. To do this you may need to temporarily rename your active theme to regain access to the backend of your site.

clawley,

It’s best to open a new ticket when seeking support. This will ensure that we’re able to respond as quickly as possible. It also helps to keep things organized since this type of issue can be caused by a number of issues.

As an initial step, try following the Testing for Conflicts procedures as well as contacting your current hosting provider to see if this is a potential memory limit issue. If neither of those help, please open a new ticket and we’ll be able to help you out as quickly as possible.

Thanks!

[Josh]

Hello klokwerk,

Thanks for following up with us!

This information is helpful. There are some options for the issues you’ve addressed above.

1. <span style=”line-height: 13px;”>You can edit the template directly using the Themer’s Guide. If you would like for content from a backend page WYSIWYG to show up on the page. You could select a page for this and then call that page’s content directly onto the template from within your theme. </span>
2. You should be able to change this functionality as well using the Themer’s Guide. The “Add to Cart” button is managed by the ticket.php file from within the WooTickets plugin “views” folder. You can override that link from within your theme.
3. This is an issue that is on our radar. We’re working hard to get this functionality integrated into our Ticketing systems in an upcoming release.

I hope this helps. To help keep our tickets organized, I’ll go ahead and close this ticket since the original issue has been addressed. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello musician4you,

Thanks for following up with us.

If you would like, you could request the PDF tickets feature on our UserVoice page. We made the switch based on user feedback and the desire to easily customize the tickets. However, the issue could be brought back up for consideration if there is enough demand on UserVoice.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey joncrowell,

If you would like to share the solution you’ve come up with, you can email the information to pro [at] tri.be and we would be happy to put together a tutorial that other users like Matt to take advantage.

In the meantime, I’ll go ahead and close this ticket. If anyone has any further questions please don’t hesitate to open a new one.

Thanks!

[Josh]

Hello landrenic,

Thanks for following up with us!

I apologize for the confusion in my original response. Currently, there isn’t a straightforward way to have multiple translations of the calendar on different views within the same site. Our plugin is completely translatable but typically on a complete site basis.

That being said, you could manually translate the strings on a category by category basis with some custom development. This would require using the is_tax() conditional to check for the appropriate language archive. You could then use the following filters to change the default Events Calendar titles to the appropriate language for that archive.

“tribe_venue_label_singular, tribe_venue_label_plural, tribe_organizer_label_singular, tribe_organizer_label_plural, tribe_ce_submit_event_page_title”

Let me know if this helps. I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

Thanks!

– Josh

[Author]

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