Tyler

Forum Replies Created

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • in reply to: Attendee Information Not Showing On Event Page #1596457
    Tyler
    Participant

    I think I have it sorted. I removed the previous script and added this one –

    https://theeventscalendar.com/support/forums/topic/how-can-i-limit-the-number-of-ticketsrsvp-per-customer-and-restrict-rsvp/

    And looks like its working correctly now.

    in reply to: Attendee Information Not Showing On Event Page #1596447
    Tyler
    Participant

    Hi,

    Yes I added a script from this forum so its set to default 1. It has always worked fine and is just now not working. You are right, if I change to 2 it shows the form.

    What do I need to do to have it default at 1 and show the form?

    If this is the right code, this is what I have –

    <script type=”text/javascript”>
    jQuery(document).ready( function () {
    jQuery( ‘input.input-text.qty.text’ ).val( 1 ).prop( ‘readonly’, true );
    });
    </script>
    in reply to: Available Tickets Are Not Going Down #1334162
    Tyler
    Participant

    Hi Andras,

    I never received a notification of your reply.

    Thank you for your response.

    Here are my answers.

    First I want to say, I manually changed the stock available so the example I gave where there is an issue has changed because I could not have people over book.

    Is the issue that the available stock does not change / decrease when people purchase a ticket?
    Yes that is correct.

    What is the status of the WooCommerce orders? Are they all completed?
    No. Some are still processing. But the number still doesnt change for the ones that are “processing” and “completed”

    What are your settings under Events > Settings > Tickets tab > WooCommerce support section?
    https://www.screencast.com/t/tjjqIzgMr

    Are you also experiencing this if you deactivate all plugin and leave only the calendar plugins and WooCommerce active with a default theme like twentyseventeen? This can help us eliminate and interference other plugins might have.
    Yes. I tried this and after someone purchased a ticket…no change in available stock.

    Thank you,
    Tyler

    Tyler
    Participant

    Hey George,

    Thank you for the info. I did not think to contact WooCommerce as they are
    handling checkout. I have submitted a ticket with them.

    If I am never going to sell products…only tickets, do you think
    woocommerce is the best fit or is EDD or something else better?

    in reply to: Does not update even with correct license key #1037263
    Tyler
    Participant

    Hey Brian,

    I was adding the key then immediately clicking save which would say key verified but then do nothing.

    I then tried adding the key and waiting, it said verified then I clicked save and it worked. Thank you for the instructions.

Viewing 5 posts - 1 through 5 (of 5 total)