[Eric Roth]

I still have not heard since my last reply.
Can you please advise

On Sat, Apr 14, 2018 at 9:57 PM, The Events Calendar
[email protected] wrote:

Jennifer wrote:

Hi Eric,

I’m sorry that you’re running into this issue, but I’ll be happy to help
you figure out what’s going on.

First, I see that you are running an older version of Event Tickets Plus.
Can you try updating to the current version (4.7.1) and see if you are
still getting this same issue? After updating, please make sure to clear
out any caching you may be doing within a plugin or at the server level. If
you don’t see a prompt to update in the Plugins section of your Dashboard,
you can do so manually by following these instructions
https://theeventscalendar.com/knowledgebase/manual-updates/.

Please let me know how this goes!

Thanks,

Jennifer

Post Link: https://theeventscalendar.com/support/forums/topic/cart-
items-gone/#post-1507546

———–

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[Eric Roth]

I have two.. Events Tickets is Version 4.7.1 and I also have Events
Tickets Plus Version 4.6.2

Both are active… Should I de -activate Event Tickets?

On Sat, Apr 14, 2018 at 9:57 PM, The Events Calendar
[email protected] wrote:

Jennifer wrote:

Hi Eric,

I’m sorry that you’re running into this issue, but I’ll be happy to help
you figure out what’s going on.

First, I see that you are running an older version of Event Tickets Plus.
Can you try updating to the current version (4.7.1) and see if you are
still getting this same issue? After updating, please make sure to clear
out any caching you may be doing within a plugin or at the server level. If
you don’t see a prompt to update in the Plugins section of your Dashboard,
you can do so manually by following these instructions
https://theeventscalendar.com/knowledgebase/manual-updates/.

Please let me know how this goes!

Thanks,

Jennifer

Post Link: https://theeventscalendar.com/support/forums/topic/cart-
items-gone/#post-1507546

———–

Please share images through Dropbox or a similar service
when replying by email.

You are receiving this email because you subscribed to a
help desk ticket on TheEventsCalendar.com.

Please keep the reference number in the subject when replying and
make sure the reply is addressed to [email protected]

Login and visit the topic to unsubscribe from these emails.

[Eric Roth]

This reply is private.

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