[els76uk]

Thanks, yes, commenting out the code to exclude The Events Cal from ste search fixed it. I’ve now given up on The Events Calendar, as my hosts deactivated my site yesterday when they saw excess server load:

It has come to our attention that the WordPress install on your account
is causing load issues on the server as such I have now disabled the
public access to the file index.php.

The site is not subject to any attack, the database of your wordpress install is causing the problem here. I can see a lot of queries remaining in sleep state. They seem to be ones on the event section as well. This is causing the web connections to persist and not exit as well. Could you look in to this and have ti fixed.

This is disappointing, as it’s potentially a great plugin, yet it’s been by far the biggest cause of headaches for me in the months that I’ve been running the site.

[els76uk]

This reply is private.

[els76uk]

So do you have any code in your theme/theme’s functions.php file that relates to The Events Calendar?

The only code I have in there relating to The Events Calendar is to exclude it from site search, which is code I found on this forum. I’ll send you a private link so you can take a look, but I’d be surprised if that were the cause.

[els76uk]

The Barry. Not sure what helps a great deal, because at present, my site isn’t operating properly; as I said earlier, when I disabled the plugin, it made the site go blank. That’s not right, surely?

My site certainly meets the minimum WP standards; but I can’t say how much further it goes. However, it definitely doesn’t render anything even close to 1,000 on the calendar page view. In any case, it was only the home page which wouldn’t load; other pages were loading fine, including the events calendar page itself. Now we have caching, things are better, but far from perfect.

If you could give me a clue how to resolve this, I’d be really appreciative.

[els76uk]

Thanks Barry. You’re right that the plan chosen is a good price; could you please clarify what I need to ask for from a provider. There’s nothing in the documentation that I can find that states minimum specs from the host.

Yes, he was highlighting that IF statement specifically. Having said that, I don’t understand it myself, so was hoping it’d mean more to you than to me.

[els76uk]

Hi Barry, I asked for help from a business partner, who is a developer, who told me –

query

IF (wp_posts.post_type = ‘tribe_events’, wp_postmeta.meta_value, wp_posts.post_date) AS post_date

is generally clunky. It brings back loads of data, and degrades (possibly even exponentially) the more content you have in the system.

I’ve looked around the plugin, which generally looks pretty solid, the code is ok, but I just get the impression they’ve not considered so many posts in the system when putting it together.

To answer your question, I actually don’t know how many events there are, as I didn’t enter them. It tells me there are about 6,000 calendar entries in total; but of course, it may be counting each subsequent recurring event separately. Virtually all of our events are recurring, mostly sent to never end.

My web hosting package is with Blackfoot on their Business package. If you need technical details, please let me know what you need to find out, and I’ll pass the message on; or feel free to email them yourself and ask whatever you need – they’re usually pretty quick and helpful.

For now, we have a caching plugin installed, which is helping to make things better, but sometimes the page still doesn’t load. I wonder if it’s simply that there’s too many entries in the calendar system, and that’s what’s causing trouble?

[els76uk]

Update: I have tried installing two different themes from wordpress.org – BresponZive and Max Magazine and both fail to load while The Events Calendar is active. When inactive, the posts load, but of course that means I’m without my calendar.

[els76uk]

Update: when I switch to 2014 theme, with The Events Calendar disabled, the posts reappear. With the plugin enabled, the page won’t load.

[els76uk]

Hi Leah, thanks for the update.

Considering it’s a fatal error (albeit only affecting a small number of users), could you tell me –

1 – why you weren’t able to fix it in time for 3.6?
2 – when you think you will fix it?

Thanks!

[els76uk]

Hmm, a couple of days ago, it wasn’t sharing that image. Maybe Facebook having a ‘funny moment’. I’ve noticed that it often pulls in the one wrong image each time, but I’ve just tried with a number of different posts which were each wrong a few days ago, and now they’re fine, so I imagine it was facebook playing up 🙂

[els76uk]

Nope, very simple site. I’ve asked my colleague to check it, and he’s not phoned me up in floods of tears (yet) so I’ll assume all’s okay, but will report back.

re my other site, which is still on v3.4… I’m going to leave it at that version until you release a proper fix in the next release. Is that what you’d advise?

[els76uk]

Oops, too late. I followed your instructions to the letter and pressed the button to merge duplicates. It took about 15 minutes, but I’ve not yet checked to see if it’s all okay. I hope the new update isn’t too critical 🙂

[els76uk]

Oops – sorry, I meant thanks Barry, of course 🙂

[els76uk]

Thanks Rob, but that’s not fixed the issue for me. I still can’t access the widgets. I can see the plugin you added, and it’s activated, but the widgets are still not there.

To answer your question, there are perhaps a couple of hundred events, and they virtually all recur.

[els76uk]

Thanks Barry – yes, it’s still happening. My colleague has finished crying, just.

I shared a login and FTP details with you via private reply. Good luck.

[Author]

Posts