Event Calendar Pro breaks widgets back end

[els76uk]

Oops – sorry, I meant thanks Barry, of course 🙂

[Barry]

I still can’t access the widgets. I can see the plugin you added, and it’s activated, but the widgets are still not there.

Sorry about that, it was functional at the point where I added it (as I checked before logging out). I made a small adjustment and it is again functional.

However… this (or the code I suggested you/others could add to your theme’s functions.php file) was a temporary way of masking the problem which really stems from having so many (duplicate) events. We do now have a cleanup script available in the form of a single file plugin:

https://gist.github.com/jbrinley/10933420

Update: in response to feedback from other customers we’re going to revise this code and for anyone coming across this thread, we don’t recommend using it just yet.

If you create a file in your wp-content/plugins directory called “tribe-cleanup-script.php” and then activate it from your list of plugins it should provide a button letting you clean up/merge the duplicates together. From there you can try removing the temporary fix that otherwise disables the Countdown widget.

[Barry]

A quick update – we’re going to make some changes to the code comprising the plugin I posted in my last reply and would advise waiting until those changes have been prepared.

Thanks for your patience!

[els76uk]

Oops, too late. I followed your instructions to the letter and pressed the button to merge duplicates. It took about 15 minutes, but I’ve not yet checked to see if it’s all okay. I hope the new update isn’t too critical 🙂

[Barry]

It really depends on how your site is structured – if you have a deeply nested page structure that is many levels deep please do look over those pages, otherwise you ought to be good.

For anyone else coming across the thread, here is the revised plugin in .zip form (so you can upload it rather like any other plugin).

[els76uk]

Nope, very simple site. I’ve asked my colleague to check it, and he’s not phoned me up in floods of tears (yet) so I’ll assume all’s okay, but will report back.

re my other site, which is still on v3.4… I’m going to leave it at that version until you release a proper fix in the next release. Is that what you’d advise?

[rockspotclimbing]

Same issue here. I disabled all plugins and the one that causes the Widgets Area to disappear is the Event Calendar PRO plugin. We have 7,120 events. Are we pushing the envelop with this plugin with that many events? Is there a way to maybe replicate this issue with your support folks to determine exactly what’s happening so the onus to figure out how to apply snippets and reimport all events, etc is not on the customer?

Thank you

[Barry]

I disabled all plugins and the one that causes the Widgets Area to disappear is the Event Calendar PRO plugin. We have 7,120 events.

If those were not created intentionally – that is, they are duplicates that resulted from a bug in the update process – then I’d recommend using the revised plugin linked to above to clear them up.

Are we pushing the envelop with this plugin with that many events?

Not as such – but it’s worth remembering that, supposing even you have 20,000 authentic events, that is naturally going to present some challenges. The plugin can only do so much and as with any web application if it is dealing with large amounts of data and/or large amounts of traffic a suitable hosting configuration will be needed to support everything.

Trying to run a busy site with a large amount of content – whether events or even regular posts – probably isn’t going to work so well on the very cheapest shared hosting packages, for instance (not that that is what you are doing, but just to illustrate).

If you’ve got any further questions or concerns on performance generally though I would ask you create a new thread.

@els76uk:

Nope, very simple site. I’ve asked my colleague to check it, and he’s not phoned me up in floods of tears (yet) so I’ll assume all’s okay, but will report back.

Great – hopefully all is well but let us know if that isn’t the case (restoring a previous backup and working from there with the revised cleanup code is probably the best solution, if there is a problem).

re my other site, which is still on v3.4… I’m going to leave it at that version until you release a proper fix in the next release. Is that what you’d advise?

Waiting until the next release arrives may be the most prudent course of action, yes.

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

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