[Abigail Marshall]

I’ve replicated the error. Now that I no longer have a “default” Organizer set, here is what happens.

If I go to the edit menu on the front end, to edit an even that already has an organizer entered, when the edit screen comes up there is no Organizer shown as set. I just see the drop down menu as it would appear for the initial event entry.

If I save, then the initial organizer setting is lost — so it is not a matter of a display problem. The user would have to re-select the organizer prior to saving after an edit.

So yes, it is a bug –and eliminating the default setting is not a solution.

[Abigail Marshall]

Thanks. I couldn’t test the issue with a category link on your demon site, because I have no way of knowing what category there, if any, has no current or future event schedules.

I’m marking this issue as resolved now, as obviously there’s nothing we can do but wait for whatever the developers figure out.

[Abigail Marshall]

I am not seeing anything relevant in the WordPress error log or in the apache error logs. System is running Centos 6 in a CPanel environment. PHP logging is enabled. I did try different browsers and the problem persists.

I haven’t yet tried disabling plugins, etc, because these are live sites but I’ll go ahead and see what happens if I disable plugins that are not essential to site function and report back if it makes a change.

If that doesn’t work, I’ll have to wait to do testing outside of peak hours.

UPDATED: I just tested your demo site at http://wpshindig.com/events/map/ — I’m seeing the same issue there.

Here’s what I did — I simply looked at the map and selected an area for which there are no events — and entered that in the search field. For my test I chose “India” in the “Near” field. I just get the never-ending spinner, rather than an any sort of “not found” message. I’ve tested with Chrome, Edge & Firefox.

So basically you can start there.

• This reply was modified 8 years, 5 months ago by Abigail Marshall. Reason: UPDATE: Same problem on demo site

[Abigail Marshall]

My events were manually created — not imported — but may have been created using duplication or cloning with a plugin. However, based on bug reports on the wordpress site, I’m thinking this may be an artifact of the WP 4.4 upgrade. People are reporting various issues with pre-existing records that don’t seem to carry over to newly created records. I’m going to go ahead and correct the problem on my own site, and chalk this up to a WP upgrade problem for now.

[Abigail Marshall]

This reply is private.

[Abigail Marshall]

I seem to have run into a similar problem — except that no one is using the recurring event plugin on our site.

However, I do have some events that I believe were created with the “Duplicate” function that I believe is part of the Event Rocket plugin. These seemed to follow a number pattern with where events had similar slugs with a simple added number.

For example — event-10 / event-10-2 / event-10-2-2/ event-10-2-2-2 and so on – where each event has an additional “-2” tagged on to the event it was duplicated from

The redirect went to the last event in the series. This is a new problem that has only happened very recently, as I had tested these specific events when the events ticket plugin was updated, and they were working fine then.

I was able to resolve the problem simply by simply hand editing all slugs in the series to be something else that was non repetitive– and all is fixed and I hope the very nice woman who wrote to me because she wanted to sign up online will be able to complete her transaction.

I’m reporting it now as I it may give you some indication as to the scope of the problem. I realize that Event Rocket is unsupported so I am not asking for help with that. But I’m suggesting that you look at slug naming conventions as well was whether ther is some sort of regexp function in the database that goes awry on occasion when parsing certain number or character patterns.

[Abigail Marshall]

Thanks for the prompt reply. Even though I followed those steps, I was still getting an error message — but that turned out to be because I am using a child theme with a modified tickets.php template.

I’ve got it all working now and have made appropriate modifications to the new template. In my case the modified template is /eddtickets/tickets.php

It might be helpful to others if you would simply list the essential templates which have been modified in that article.

[Abigail Marshall]

Hi –I’m just another user here, but I thought I’d share my experience:

I have a web site doing something like what you are suggesting with a plugin called Groups — see https://wordpress.org/plugins/groups/ – the basic plugin is free so you could test it out to see how well it works for you. I haven’t run into any problem or conflict with The Events Calendar. Basically Groups lets you define access restrictions for any post, including custom posts like events.

The only issue is that I haven’t been able to figure out how to modify the “not found” message that shows when an unauthorized user logs in. If someone who isn’t logged in goes to the events page, the events list shows the message, “There were no results found.” I want to modify that to read, “You must be logged in to view events” and haven’t figure out yet how to do that.

[Abigail Marshall]

Thanks for your suggestion. I’m afraid that its a little bit beyond my coding capacity to create that filter right now — so at least in the short term it might be easier for me to include a “See Full Schedule for this Venue” link within the event descriptions themselves. I know that users can already get that information from the venue link on the page — but it might not be intuitive for visitors.

I have a suggestion if the developers are looking to improve this. As this is an issue whenever multiple events are scheduled at the same venue, I’m wondering whether it would be possible to code an if/else feature that would link to the venue page & list of all events whenever there was more than one future event listed at a particular venue. Perhaps that could be an option that could be set with Theme Options.

I am sure there must be many Events Calendar users who are using the system to manage calendaring of events repeatedly using the same venues. If there is only one event listed, then it makes sense for the visitor to be taken immediately to the page listing and ticketing for that particular event; but any time there are two or more it would probably make more sense for the visitor to go to a page with all scheduled events in that category so that they can choose which one to attend.

[Abigail Marshall]

Thank you so much! I’m glad to know that this will be addressed in the future.

In the meantime is there any way to manually change the map link behavior?

[Abigail Marshall]

Thanks, this seems to work — I added that to my functions.php with this code:

function tribe_related_posts_args_limiter ( $args = array() ) {
	global $post;
	$event_start_date = strtotime( $post->EventStartDate );
	$event_end_date = strtotime( $post->EventEndDate );
	$date_format = Tribe__Events__Date_Utils::DBDATETIMEFORMAT;
	$args['eventDisplay'] = 'custom';
	$args['start_date'] = date_i18n(
		$date_format,
		strtotime( 'now()',  $event_start_date )
	);
	$args['end_date'] = date_i18n(
		$date_format,
		strtotime( '+3 month', $event_end_date )
	);
	return $args;
}
add_filter( 'tribe_related_posts_args', 'tribe_related_posts_args_limiter', 10, 1 );

I’ll monitor it for awhile but it seems to be working for now.

[Abigail Marshall]

I have the same problem — this is new, so I’m thinking its a bug that might have been introduced either with the latest update to the plugin, or with the update to WordPress 4.3.1 —

I’ll try the template override that you recommended, but I don’t think its a good idea if your customers have to do template overrides to fix program bugs.

This is a NEW problem — our site has been live for about a month and and the links were working fine when the site was launched – so it is something that cropped up within the last several weeks. I just noticed it today.

[Abigail Marshall]

No, I’m pretty sure I clicked save because this happened on two sites and I remember clicking save and then having the information seem to disappear.

But the license information is there now and I don’t know how to replicate the error, so I guess I’ll just keep an ey on things to see if it happens again.

[Abigail Marshall]

Thank you– that worked well!

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