[Dana]

I sent an email and received this reply:

Hi there,

Thanks for your follow-up. Unfortunately, our forum does not allow reply by email. Please visit the forum link in the original notification email and post your reply in the thread on the tri.be website. We’ll be able to assist you further from there.

Thank you,
Modern Tribe Support Team

Please do not reply to this email, your response will not be seen.

—

[Dana]

I appreciate the workaround suggestion, but for every issue I’ve encountered, I’ve only seen workarounds, not a fix. The workarounds are more time consuming than duplicate data entry, which sort of defeats the purpose.

I’m sorry but I don’t feel that this plug in works “automagically,” as advertised. I’d like to get a refund, please. How do I go about that?

If the functionality issues are addressed, I’d be happy to try it again somewhere down the line because it seems quite ambitious.
Thanks,
Marcus

[Dana]

I am having this issue as well and was disappointed to see it was not addressed in the latest update, as many people seem to be experiencing this.

[Dana]

Hi Julie, thanks for your response, but setting the update interval to daily isn’t a practical solution for us.

As you know from another thread, we have to manually enter ticket link in WP, since your plug in does not import that info. So, we’d be entering data in Facebook, then we’d have to keep checking and wait for the plug-in to pull the event data in so that we can then enter the ticket links.

The problem is that workarounds negate the time the plug in is supposed to be saving.

Do you have an idea when this bug will be fixed?
Thanks,
Marcus

[Dana]

I’d prefer an update that includes the functionality of importing the ticket link. Like It doesn’t seem like I’m the only one who is surprised that it doesn’t do this. Thanks for your reply.

[Dana]

Hi Julie, Thank you for your reply. The plug in description says “Imported events are manually or automagically created as entries in The Events Calendar. Basic event data along with venue & organizer are populated appropriately. No more entering information in two places.”

The get tickets link is important event info. And if it doesn’t pull the info to get tickets, then I still have to enter information in two places.

The plug in is very slick, but it doesn’t seem like I’m the only person who is surprised that it lacks this function.

Thank you.

[Dana]

That is unbelievable that this plug in does not support the importation of the “get tickets” link. It is vital event information and defeats the purpose of this plug in. Very disappointing.

[Author]

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