Facebook Events creates duplicates when event is past

[Dana]

Once an event has ended, Facebook events appears to create duplicates of the event every hour. It typically creates 18-20 copies of the event. Thank you.
Marcus

[Julie Kuehl]

Hi danagould,

We’ve had some troubles with the hourly import from Facebook. It’s a bug we’re working on squashing. But it does help to set the auto import interval to Daily rather than Hourly in the meantime. Can you give that a try and see if it helps?

Sorry for your troubles.

— Julie

[Dana]

Hi Julie, thanks for your response, but setting the update interval to daily isn’t a practical solution for us.

As you know from another thread, we have to manually enter ticket link in WP, since your plug in does not import that info. So, we’d be entering data in Facebook, then we’d have to keep checking and wait for the plug-in to pull the event data in so that we can then enter the ticket links.

The problem is that workarounds negate the time the plug in is supposed to be saving.

Do you have an idea when this bug will be fixed?
Thanks,
Marcus

[Julie Kuehl]

Hi Marcus,

I apologize for the inconvenience to you.The bug is in our sights to be squashed, and we’re aiming for the next maintenance release if we can. It is a high priority for us and we’re working hard to get it fixed.

— Julie

[Barry]

Hi! On this occasion after reviewing the problem in more detail we have decided not to treat this as a bug (as we have been unable to consistently replicate it). If you have any questions, concerns or need additional advice for this or any other issue though please do create a new thread and we’ll help if we can.

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