Chris

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Viewing 15 posts - 226 through 240 (of 311 total)
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  • Chris
    Participant

    Going to close this as resolved 🙂

    -Chris

    in reply to: WordPress database error: [Not unique table/alias] #70804
    Chris
    Participant

    I think the error might tell you everything. Looks like either you’ve lost your postmeta table or you’ve managed to have two of them. Can you check to make sure you still have that table?

    -Chris

    in reply to: Event List customization and Search filters #70801
    Chris
    Participant

    You can get more info on get_comments here on the codex:
    http://codex.wordpress.org/Function_Reference/get_comments

    -Chris

    in reply to: Event List customization and Search filters #70800
    Chris
    Participant

    To a register a new filter you’ll need to use this hook:
    http://docs.tri.be/Events-Calendar/source-function-tribe_events_get_filters.html#988-997

    You’ll need to examine the views/modules/bar.php file to see how to setup that array to pass in so you get what you need to display.

    Then you’ll need to hook into the views hook:
    http://docs.tri.be/Events-Calendar/source-function-tribe_events_get_filters.html#1006

    and also look again at bar to get the page to filter to what you need.

    As for comments,
    you’ll need to use the action into tribe_events_after_the_content in single-event.php in the loop template file. From there, you’ll need to use get_comments() and pass in an array using the global post’s $post->ID variable as the post_id, orderby oldest to newest, and query for only a single post. If get_comments is empty, display the no comments text, else display the latest comment, grab the avatar of the user with the last comment, and show use the tribe_get_event_link to show the link

    -Chris

    in reply to: Add "title" to venue and category hyperlink #70794
    Chris
    Participant

    Hi there,
    You can’t exactly.

    The best way to do this is to use the get_id functions for the venues, then run it through WordPress’s permalink function.
    Example:
    For an event id

    https://gist.github.com/chriscct7/3a8841877681a9f92222

    Be aware you’ll need to play around with the syntax of how I built that $my_url one since Tribe’s site is going to mess with my quotes.

    -Chris

    in reply to: Map View Category Specific #70793
    Chris
    Participant

    Hi there,
    The issue doesn’t have a solution yet. We’re still working on coming up with one.

    -Chris

    in reply to: Mini Calendar Widget outside WordPress #70792
    Chris
    Participant

    Sounds good.

    Closing as resolved

    -Chris

    in reply to: Event Website URL, not Organizer website URL #70791
    Chris
    Participant

    Which URL specifically are you attempting to show? The venue URL?

    Thanks,
    Chris

    in reply to: Events Pro Customization #70790
    Chris
    Participant

    Can you take a screenshot of what you’re seeing on the search one? Its above the content for me.

    As for the month dates, what are you referring to? The one on the search bar?

    in reply to: Events on static page #70789
    Chris
    Participant

    Hi there,
    The best solution for your case is to add a call to add the sidebars using the WordPress standard get_sidebar() in your blog page template.

    Unfortunately, that location depends highly on your theme. I would recommend contacting your theme author about adding a sidebar to the blog page template. It’s something that he likely has a step-by-step guide for already as its a pretty common templating thing to do, but its specific to each template.

    I hope that makes sense and helps 🙂

    Let us know,
    Chris

    in reply to: VERY weird problem #70788
    Chris
    Participant

    Hi there,
    You mentioned you had already performed the migration prior to this screen appearing? If so, what likely happened is the database option we use to determine if you had already upgraded didn’t save correctly. That should fix itself (if you didn’t see it again, thats what happened).

    You won’t be able to find that link since its a hidden page.

    If you hadn’t already upgraded then thats a different story, and we’d need to know that

    Thanks,
    Chris

    in reply to: Cannot view pending or published events in admin panel #69998
    Chris
    Participant

    Also, if you could, let us know what host you’re on, if you could, so we can spot the same issue with others more easily 🙂

    We’d really appreciate it,
    Thanks again.
    Chris

    in reply to: Cannot view pending or published events in admin panel #69996
    Chris
    Participant

    Hi there,
    We’ve developed a fix to this scenario, which we believe should fix your issue. Jessica, one of the other developers here, has made the following gist:
    https://gist.github.com/jazbek/6585714

    You can paste that, minus the opening <?php into the bottom of your functions.php file for your theme.

    We think that should speed up the site and solve the issue, though there is slowness we noticed caused by the server (on non Events pages), so you still might want to have a resources discussion with your host down the road 🙂

    Let us know if that works for you and we'll take it from there 🙂
    -Chris

    in reply to: Cannot view pending or published events in admin panel #69853
    Chris
    Participant

    Hi there,
    After looking at your site with a couple tools, I have narrowed what I believe is the cause of your issue down to a single factor. Performance.

    Now in your case, what I believe is happening is your server simply isn’t able to handle the load currently on it. It could either be caused by a plugin on your site thats affecting the site, or more likely by simply having an underpowered server for the number of people on it. In shared hosting, users share a server with often dozens of other people. It only takes one bad apple to slow down the entire server.

    Now, if you have VPS hosting, the next step might be working with your VPS team to figure out why the speed of the site is low. You might want to have them analyse the usage of resources, in particular CPU and PHP memory.

    Basically, what seems to be happening on your site is, when the list of events is called, WordPress runs a query to get all those posts. However, your site seems to do this at a really slow rate. PHP has a limit, known as the PHP Timeout Limit, that was originally designed to stop indefinite loops from going on forever. However, in your case, the server is moving so slowly its probably hitting this limit.

    The default timeout limit is 30 seconds. I’ve clocked your server using both computer based tools and my stopwatch going well over this time, in at least one instance, it took about 111.5 seconds, nearly quadruple this limit.

    When WordPress runs over this limit, it falls back to no events found, even though, as you can see on the screen, the number of events is correctly counted (it’s not like they aren’t there).

    Now you indicated in your ticket “Only an hour ago I was able to view pending events and approved one that was submitted using the community plugin. Now I have 3 more pending and cannot view them to approve.”. So this could tell us that maybe someone who uses alot of resources was moved to your server, and then once they started using the resources your system slowed down.

    In any event, I would talk to your host and see if they can give you an indication of how much resources your site is using, particularly CPU and PHP Memory. I would also have them check the server’s PHP error logs for any errors from plugins that might indicate a bad apple plugin on your site. In any instance, I would recommend disabling all the plugins on your site one by one. Maybe you’ll find a plugin causing it.

    Hope that helps,
    Chris

    in reply to: External tickets #69811
    Chris
    Participant

    Hi there,
    At this time WooTickets does not support external tickets. Some day we’ll release an extension for it, though at the current time we do not have a timetable for that release.

    -Chris

Viewing 15 posts - 226 through 240 (of 311 total)