Brook

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Viewing 15 posts - 4,501 through 4,515 (of 4,796 total)
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  • in reply to: Events do not show in month view #100955
    Brook
    Participant

    I follow you. I wish it did not, but historically NextGEN does tend to cause conflicts with other plugins including The Events Calendar. It makes sense that you would need to disable it. Thanks for trying that.

    About the widget issue though, it really does look like it is your theme. I notice that your theme is not adding widget classes to widget elements, instead they all have the class=sb_widget. This will definitely conflict with the plugin. We need those classes to be able to identify the widget and attach events to it, without it the JavaScript events never get attached. I know you said you have tried disabling the theme, and the NextGEN Plugin, but what about both at the same time? Did that work? If not, have you tried disabling all plugins and reverting the 2013 at the same time? If that works, then would mind reenabling theme one at a time until we find the other cluprit. Please let me know what it is and I can dive in further.

    If that did not work then it seems likely that something has corrupted your WordPress install. To test this you will need to reinstall WordPress. Fortunately WordPress has a great guide on how to upgrade. Follow those steps, only instead of installing a more recent version (which does not exist) simply install the current version again. Make sure that when you get to the step of reinstalling plugins you redownload fresh copies of the plugins. This guide will walk you through redownloading our plugins. I really hope you did not have to hit this reinstall step though. My suspicion is that it is a simple conflict.

    Please let me how it goes, and if I can clarify or answer questions. Thanks!

    – Brook

    in reply to: Events Calendar Pro Calendar Widget #100517
    Brook
    Participant

    Hello again studiof1,

    This is crazy but that theme works fine for me! I have a stock install of WP3.8 with Tribe plugins for testing purposes, and your theme is running perfectly on it. I even tried enabling every option in the theme just to see if one of them could be the cause.

    Let us double check some things. Would it be possible for you to go to Theme Options > Backup Options and save a backup. Now on that same screen hit “Reset Options”? I doubt that will help but please test and see if the Minical is working. If not, could you backup your theme folder locally then remove it from the server, then upload a fresh copy of the theme from the zip you sent me. Then test… If it still is not working, could you disable all your plugins while still running this fresh copy of the theme. Test… If after all this it still is not working, could you then try enabling the 2013 theme again.

    If that last step is the one that finally fixed it, we have a very puzzling issue. It would seem that somehow your WordPress environment has likely deviated from the stock one, which is generally a sign that it is corrupted.  To test this you will need to reinstall WordPress. Fortunately WordPress has a great guide on how to upgrade. Follow those steps, only instead of installing a more recent version (which does not exist) simply install the current version again. Make sure that when you get to the step of reinstalling plugins you redownload fresh copies of the plugins. This guide will walk you through redownloading our plugins.

    If one of the other steps fixed, please let me know which one. If disabling one of the plugins worked, which one? If the fresh copy of the theme works, then I would try reimporting your settings and making your modifications, then seeing if it continues to work.

    Does that all make sense? Please let me know the result, and if I can help clarify anything. Thanks!

    – Brook

    Brook
    Participant

    No problem! We are all learning something. If you already have a child theme setup, does it have a functions.php file? If so, at the very top there should be a line like this “<?php”, paste that snippet just beneath the <?php line.

    If your theme does not have a functions.php file, then you will need to create one. The very first line should be “<?php” (minus the quotes), with no space or anything. Then on any line after that you can paste my snippet.

    Did that work? Let me know if you any more questions. Cheers!

    – Brook

    in reply to: How to setup events page metas ? #99412
    Brook
    Participant

    Howdy dez82,

    Yoast does wreak havoc on Events titles. Fortunately there is a work around. This snippet allows you to manually set titles for each events page. Take note of lines 3 and 4, that reference your situation in particular.

    Did that work for ya? Please let me know. Cheers!

    – Brook

    in reply to: Events Calendar Pro Calendar Widget #99378
    Brook
    Participant

    Howdy studiof1,

    I would like to take a look at this. While it is a pretty rare issue, a few others have reported the problem as well. It would be nice to see if there is a common root cause. Would you mind emailing the theme as an attachment to [email protected], and including this thread in the body or subject of the email?

    Nick I will have to get back to you. I found a link to your site in one of your other topics, and the problem is not readily apparent there either. Would you mind emailing your thread as an attachment as well? It could not hurt to have both to examine commonalities. Thanks!

    – Brook

    in reply to: Events do not show in month view #99368
    Brook
    Participant

    Hello jpmorales,

    I am not seeing the same issue with your site. Were you able to fix it? If not, would you mind opening a new thread detailing exactly what the problem is. That helps keep things orderly, and thus ensure quicker/better responses. Thanks!

    – Brook

    in reply to: Events do not show in month view #99367
    Brook
    Participant

    Howdy arrsixx,

    We have had some similar issues caused by a theme conflicting with our plugin. Would you mind disabling your current theme and temporarily enabling the 2013 one to check if this is the root cause?

    If so many people have been able to fix it with the following snippet. Would you mind pasting this in your theme’s functions.php file? Additionall your current theme does not appear to be calling WordPress’ body_class() function. This can certainly cause some issues in some situations with our plugin and many others. Would you mind adding that? Further, I notice that your theme has enqueued the Google Maps script a second time and has an uncaught reference error. Our plugin enqueues google maps as “gmaps”, if another plugin or your theme is enqueuing it under a different name like “google-maps” then it will appear twice. Dequeuing one of this is a good idea. The uncaught reference error might be related to this, but it might not. It’s generally a good idea to dive into the cause and fix those though especially  if you are noticing glitchy behavior.

    If the default theme does not fix it, then could you please try disabling your plugins one at a time while still on the default theme. Eventually disabling one of these should temporarily fix the problem. Once you have isolated which of those is causing a conflict we can look into this a bit further.

    Please let me know if that helps, or if you have any questions. Thanks!

    – Brook

    in reply to: Where can I change the caption View All Events in Category? #99240
    Brook
    Participant

    Generally it is best to put the code up top. Something higher up might be causing PHP to stop before reaching the snippet. It is also possible that you can not override a nonexistent entry in a language file. I talked to Leah, our expert on translations, and she indicated there is not a lot we can do until someone helps us translate the new version.

    That leaves us with a couple of options:
    1) You can modify the plugin. The area that text is pulled from is line 131 of this file: \the-events-calendar\lib\widget-list.class.php Change the text there and nothing can override it.

    2) Wait for the translation. In which case I would direct you to Leah who will be available on Monday.

    Sorry about that. Will one of those options work for ya?

    – Brook

    in reply to: Where can I change the caption View All Events in Category? #99063
    Brook
    Participant

    Howdy again,

    It is working good in all of my tests: http://snag.gy/uvxzL.jpg Are you sure the snippet is in the right place?

    The Polish language install could be affecting things, although I purposely did not add a condition for locale. I see that particular string has not been translated yet in the Polish Language file. I am going to have to double check with our translation expert to see what she thinks. Language files are not my strong suit.

    – Brook

    in reply to: Followup: Events Categories Showing All Events #99054
    Brook
    Participant

    Thanks for being so thorough and keeping good track. That really helps us narrow it down.

    Definitely keep ECT disabled. Anything that messes with post_types could easily wreak havoc on other plugins that uses WP post_types, like the Events Calendar. First thing I would try is flushing permalinks. Would you mind following these steps: http://wp-bytes.com/function/2013/02/flushing-permalinks/

    If that does not work could you try running through these steps on your custom theme:

    Can you try disabling Events customizations within your theme one-by-one to find out which of them is causing it? You say you have already tried disabling your Events overrides. Mind trying that once more by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. If possible I would also try disabling your theme’s function.php by renaming it as well. But, if that crashes the theme, then can you comment out or otherwise disable any tribe-events specific customizations and see if that fixes it.

    Please let me know what you find out. I would be glad to help further if I can. Thanks!

    – Brook

    in reply to: Events page #99052
    Brook
    Participant

    Well that’s no good! The most concerning part is that get_current_screen() is a builtin WordPress function and has existed since version 3.1 (as you can see in that link). It is used in a wide variety of plugins from lots of developers, on my local install I see it called over 130 times (only 4 of them by Tribe developed plugins) by major plugins from WPSC to WooCommerce.

    It seems likely that something has corrupted your WordPress install. To test this you will need to reinstall WordPress. Fortunately WordPress has a great guide on how to upgrade. Follow those steps, only instead of installing a more recent version (which does not exist) simply install the current version again. Make sure that when you get to the step of reinstalling plugins you redownload fresh copies of the plugins. This guide will walk you through redownloading our plugins.

    I wish it was easier to trouble shoot. But I can not think of another explanation. That function is definitely definied, it is  a part of WordPress. If your site thinks it is missing, WordPress must have got corrupted somehow.

    Please let me know if that helps, or if anything needs further explanation. I would be glad to help.

    – Brook

     

    in reply to: RSS feed with event dates? #99047
    Brook
    Participant

    Howdy Rafael,

    I am very glad to hear that helped. Thanks for pointing out the issue with our existing tutorial. I will get that corrected.

    By the way, if you have a minute or two, we would love it if you would write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5. Happy site building!

    – Brook

    in reply to: Page title for Main Event Page #99044
    Brook
    Participant

    Howdy jussibr,

    You are right that it should affect past events as well. In my local install it is doing so admirably. Is this still giving you trouble?

    If so this could easily be caused by a theme or plugin conflict. If you are interested in diving in and trying to find out what the conflict is, I would first try disabling your theme. If that does not fix it, then try disabling your plugins one at a time. Eventually disabling one of these should temporarily fix the problem. Once you have isolated which of those is causing a conflict we can look into this a bit further.

    Please let me know if that helps you to isolate the issue. I would be glad to help you further if I can. Thanks!

    – Brook

    Brook
    Participant

    Awesome! Great to hear. You are welcome.

    in reply to: Customizing the tribe-events-theme.min.css #99038
    Brook
    Participant

    Thanks for sharing your solution. I am sorry you found it so frustrating. Personally I would like to see a few CSS classes added here and there to ease customizations as well. I will talk to the team and see what they think. If you have any suggestions of your own please throw them up on the uservoice page. Thanks!

    I am closing this topic now that it’s resolved. Happy site building!

Viewing 15 posts - 4,501 through 4,515 (of 4,796 total)