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Brook
ParticipantHowdy!
My calendar would have different artists at different venues. Is there a way to assign an artist to an event now? It looks like you can customize venue and everything else, but if I want to maintain a list of artists so it would be easy to see upcoming events for that artist and what locations etc, what would the best way of doing it be?
You can setup your artists as “Event Organizers” from the sound of it. These are a built-in feature of the plugin, there are basically just whoever is responsible for a given event, or at least the name behind it. They are not directly tied to agiven venue. However, if you wanted to associate the two an easy way to do that would be to preface their names with the venue. For instance if you have a “Melbourne” venue then artists at that venue could be “Melbourne > Artist Name”. But, there might not be a need to tie those together either, since you can select venues and organizers independant of each other.
Bonus question – if you have a large number of venues, will the gui allow you to filter them (as opposed to a dropdown) to keep it manageable?
Yes, both the venues and organizers have a handy search function. Just start typing in the name and it will narrow down the results instantly.
Does that make everything clear in your mind? Any other questions I can help you with?
– Brook
December 2, 2014 at 2:48 pm in reply to: Standard "Single Event" template not consistent across sites #905611Brook
ParticipantHowdy Joe,
It would seems those buttons no longer had a display:block applied to them, but they do have a float: right and a clear:both. The clear both prevents them from appearing side-by-side. The float:right pushes them to the right, but also removes their natural padding. If you set them to clear:none it should fix it, but you might have to add some margins or padding or something.
Just so you know, we do not ordinarily provide such specific CSS advice here, because it falls well outside our scope of support. I hope that makes sense. Going forward, I am very glad to further assist you to the extent outlined in out support agreement which is more general overview of how to do changes.
Did that advice help you fix it?
– Brook
December 2, 2014 at 2:39 pm in reply to: Events in Dashboard – Need sort option "By Date Added" #905602Brook
ParticipantHowdy glennpackham,
There was an event that was every friday – The lineup changed each friday so I wanted an easy way to duplicate the “Bulk” of the information and then amend the lineup.
Good to know!
Regarding the publish date – if you look at the venues you will notice that this is how it is done. I’m not even sure what *random* order the events is in.

Just in case you did not know, in the backend you can sort the events by a few different order by clicking on the column header. Unfortunately Publish date is not among them, and would have to be added via code like I outlined above.
Does that answer all your questions here? I am happy to expound or answer followups. Cheers!
– Brook
December 2, 2014 at 2:36 pm in reply to: Reoccurring events appear multiple times (5) for each day #905599Brook
ParticipantThanks Glenn. I’m glad you understand.
– Brook
Brook
ParticipantI am so sorry. That was the outdatted version of that snippet. I just updated the tutorial. Could you delete the code you pasted in functions,php, and replace it with this? They are quite similar, this just works better.
Thanks for giving tribaltect a go. I was hoping we could push it to refresh permalinks. At this point we are down to where we need to examine that query by pasting that updated snippet inside your functions.php.
An alternative option, that is unfortunately not necessarily easier, is you could provide us with a copy of your database. I can not really give you great instructions on how to do this, because it varies from hosting provider to hosting provider. But, if you know how to make a backup copy of your database and wish to share it with us, let me know. I will investigate it further. You are the first peson I have seen in a number of months who is having a problem like this. But as mentioned in that tutorial our investigation into 404s is still technically ongoing, and I would be keen to see if I can glean anything from your database.
Please let me know if I can help with anything. If not, once that snippet is in there let me know and I will investigate some more. Thank you!
– Brook
December 2, 2014 at 2:02 pm in reply to: Webmaster tools flooded with 404s for dates which have never had events on them #905568Brook
ParticipantThis reply is private.
Brook
ParticipantOh no worries there. We are actually updating our site because we have found our FAQ to be hard to discover. Pretty soon here we will have a full knowledgebase section that will aspire to make answers much easier to find. Cheers!
– Brook
December 2, 2014 at 1:58 pm in reply to: Hide Organizers in Community Events Settings – Submit An Event #905557Brook
ParticipantHowdy Cary,
That can absolutely be done. My instructions there are actually how you or a developer would do it. On occasion an update to the calendar might require you to update your “Theme override” as well, but we very purposefully try to minimize the amount of times that will happen to folks running theme overrides.
We do not offer a service like that, where we make changes for you. However you are not the first person who has desired to make a complex change but did not feel comfortable doing it yourself. If you email pro @ this website you can request a list of developers who are quite capable for this sort of thing. You will be sent a list, and you can go from there. Some of those developers even specialize in smaller projects like this one, so no worries there.
Would that work for you? Please let me know if I can answer further questions. Thanks!
– Brook
Brook
ParticipantHello again Uku,
I just realized, that is not the Time range separator it is the in fact the “Date time separator” that is being overriden, usually it is ” @ “. Would you mind double checking that that one is the proper setting as well? It should be just above the Time range separator in the settings area.
Thanks for trying a conflict test. Upon further inspection I think I realized what the problem really is. It is in the same settings page. There should be three fields, Date with Year, Date without year, Month and Year format. I bet one of them has a lowercase “e” inside of them, perhaps it has “kel” inside of it after the usual “j F Y”? Does one of those fields indeed have strange characters in it, or perhaps a full word that shouldn’t be there? All of those fields interpret the characters in special ways, so adding something like an “e” in there will break it.
– Brook
Brook
ParticipantHowdy travellearner,
Thank you for giving that a whirl. Usually it would fix things. I am sad to see it did not.
One thing we might try before attempting that snippet, go to WP Admin > Events > Settings, and find the box labeled “Single event URL slug”. Change it from “event” to “tribaltect”. Now flush permalinks again, same as you did before. Maybe even change your permalinks as you have been that way you are 100% sure they flushed. Is it fixed?
If not, that snippet is worth a shot for sure. You might download the functions.php file before modifying it, and create a duplicate/backup to be safe. To be super safe, you could even do a full backup of your site, but that is practically never needed it’s just some comforting insurance. Then paste the snippet in your functions.php file (obviously the backup/duplicate though). Now upload the new file with the snippet. Usually the best place to put that snippet is just under the <?php tag on the first line. So plase the snippet on line 2. Most of the time you might hit enter a few to create a few extra new lines under the <?php one, then paste the snippet that way there is some visual spacing between it and the other code.
Does that all make sense?
– Brook
Brook
ParticipantI am really sorry to hear you think that. While it is by no means expected that our users help us improve our QA process, if you do have some constructive feedback for us on what more we can do we would be gladly take it under advisement.
Ooops. I linked to that snippet in my above response, but perhaps you didn’t see it. Here is is again: https://gist.github.com/elimn/67679b0b9b74793a53f0
– Brook
December 1, 2014 at 10:04 am in reply to: Webmaster tools flooded with 404s for dates which have never had events on them #904087Brook
ParticipantOne way you might be able to narrow it down is by running a search on your wp-content directory for “is_404”. It is possible that whatever bit of code is causing a 200 OK is messing with this is checking if is_404 is true. It is also possible that whatever is causing this is using the PHP header() function. If you do a regex search on that entire directoy’s contents, you might do this search:
[^\w]header\s*\(.*200
That should find anywhere the header function is being called and returning a 200. Perhaps try disabling any plugins you find in this search first, to see if that fixed things. Or if it’s your theme, wait until midnight!
I wish there was an easier way to test for conflicts in situations like yours, but there really isn’t. It is extremely helpful to have a development server somewhere with a copy of your site so you can test for stuff, and write new code without worrying about breaking the live site. Many developers tend to have a local server for that sort of thing. But, since it sounds like you don’t have that it does make things a bit difficult 🙁 . Hopefully the above will help us narrow it down and make your life easier.
You might also try pasting the following snippet in your functions.php. It adds an HTML comment to every page, only viewable if you click “view source”, it will let us know if is_404 is true. That could prove helpful in diagnosing this.
– Brook
Brook
ParticipantQuick followup, I should note that when you said “blank WordPress site” you might have already tried a conflict test. But, I have seen too many definition of blank WordPress site to be sure.
Are you running a caching plugin, or is your host perhaps? It occurred to me that a caching system could easily result in this happening. Does clearing it help?
– Brook
Brook
ParticipantHello Again,
That is phenomenally strange. We do test this very thoroughly. Each release there are seven of us that put this through at least three rounds of QA, in addition to the QA the devs do and the QA that happens throughout the life of each release. Problems like this that neither us QA folks or 99.9% of our users experience usually result from a plugin or theme conflict. If you want the default behavior to work properly it is worth testing for those.
I have seen one other person with a sort of similar issue. For them the link did not appear even though they had one future event. I believe they deleted said event, then added a new one in the future, and suddenly it worked properly. I am still not sure why that is. I have been unable to reproduce that problem in my tests. If we could nail down some specifics though, and found that it was a bug and not the result of another plugin gumming up the works, then we would certainly patch it.
Here is the snippet which forces those links to always show. It sounds like this is your preferred solution. If however you do want to dive into a Conflict test, let me know the result and we can try to identify why this is happening.
Cheers!
– Brook
November 30, 2014 at 10:58 pm in reply to: Webmaster tools flooded with 404s for dates which have never had events on them #903454Brook
ParticipantAhh thank you for clarifying superbigcat. That is something else entirely. So, I can confirm that when I visit your page it is not returning a 404 status code, rather it is a 200 OK one. That is no good, nor is it the default behavior of our plugin. I know some people have specifically requested that behavior, and I think there are a few snippets floating around that will return 200 instead of 404 on non existant events pages. Are you running any of those perchance? If not, what happens when you do a conflict test? Do your page still return a 200 http response, or a 404? If you are not familiar with how to check status codes, one way with little learning curve is to use this online tool. Does that all make sense? Are you able to isolate why it is returning a 200 response code?
– Brook
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