[Brook]

Will do! Typically these communications have been a bit of a delayed back and forth. Can easily take weeks. But, I’ll leave a note in the ticket for the devs to post here once we have a path forward. – Brook

[Brook]

Typically bugs are fixed within 2 releases. Often times its the very next major release, but sometimes that one is so far along that we cant introduce new code without having to restart QA — and if we restart QA we lose up three weeks of time and risk introducing new bugs. This is just a guess, but I would say this will be fixed by version 4.2.x, very possibly sooner. We will post back here once a fix is just about ready.

Happy it’s working now. Please let me know if you have anymore questions. It’s been my pleasure!

• Brook

[Brook]

Thanks for sharing the link! You are running jQuery 1.2.6. Our plugin is built to be compatible with the latest jQuerys. If you can just upgrade jQuery the issue should go away. 🙂

Does that work?

Cheers!

– Brook

[Brook]

Thanks for the sleuthing Mike! This gives me what I need to reach out to Ninja Forms and see if they wish to work with us on resolving this conflict. I really appreciate your part in getting us started. In my experience working with a third part to release a patch for things like this can take a while, even if they want to work with you. We will let you know when a patch is ready.

In the mean time let me know if you have any questions. Cheers!

– Brook

[Brook]

I am very happy to be of assistance Chris. 🙂 Definitely let me know how it goes.

• Brook

[Brook]

Excellent Tipiwa! Thanks for confirming it worked. Happy to hear you’re where you want to be. 🙂

If I can be of more help Fero please let me know. To summarize, you should create a “theme override” for: public_html/wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php On about line 54 you will see this:

echo sprintf( esc_html__( '%1$s out of %2$s available', 'event-tickets-plus' ), esc_html( $remaining ), esc_html( $ticket->original_stock() ) );

If you delete this line you should no longer see any mention of how many tickets are available. We have a step by step guide for creating theme overrides here: Themer’s Guide. I must admit that it takes a little knowhow to follow the guide, unfortunately that is somewhat necessary for changes like this. But if you have questions along the way, or if you friend does, we’ll be here.

Cheers!

– Brook

[Brook]

No worries, the words title and header are pretty interchangeable here. It confuses us all at times.

That can definitely happen with Day View as well. The magic that powers Day View’s header, and replaces the %1$s, is the sprintf() function:

$title = sprintf(
'Events for %1$s',
date_i18n( tribe_get_date_format( true ), strtotime( $wp_query->get( 'start_date' ) ) )
);

I believe setting dayview to that $title variable will do what you want. 🙂 Does it?

• Brook

[Brook]

Howdy Chris,

It looks like it is the smooth scroll that is interfering. It is taking over the calendar links and swapping them for one of its own. Does Pootle allow you to disable smoothscroll? If not, the following JavaScript will do it for you:

jQuery('a[href*=#]').off('click');

Running that in your browser console and you will see the links resume working. If you insert it into the footer of your theme, it should be a permanent fix.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

[Brook]

Thank you Jessica. I am trying to reproduce this on my end. I’ll let you know what I find tomorrow.

Cheers!

– Brook

[Brook]

Howdy Guys,

The easiest way to modify the front-end ticket form is by creating a theme override. Our Themer’s Guide  walks you through creating those. You will then want to modify one of the templates inside of public_html/wp-content/plugins/event-tickets-plus/src/views/  and remove the section you’re not interested. Which template and which thing to remove though depends on which exommerce platform you are using. Hence why I was wondering, that way i could give you more specific instructions.

Fero, it sounds like you found a solution then. Awesome! Let me know if you need anything else.

Tipiwa, if you need more specific instructions than the above we’d love to walk you through it. Mind opening a topic dedicated to your issue, and let us know what platform you’re using? That way we’ll avoid spamming Fero’s inbox.

Cheers!

– Brook

[Brook]

Ohh, so you are trying to modify <title> tag not the page titles/headers. For that we have an entirely different snippet: http://pastebin.com/QU2aMwBJ It even has some special tips if you are running Yoast. You will still see the sitename at the end, but unless Yoast is overriding it the | Events | portion should be gone. That snippet do what you want?

Cheers!

– Brook

[Brook]

Howdy Mike,

I was unable to replicate this with the free Ninja Forms. Are you running any forms on the event page, or the paid version of Ninja Forms?

Thanks for isolating it. We’d definitely like to work with Ninja Forms if possible, assuming this issue is replicable.

Cheers!

– Brook

[Brook]

Ooops! Let’s try this:

div#tribe-events-pg-template > .tribe-events-before-html { display: none; }

That work as expected?

• Brook

[Brook]

I am sorry, I should have been more clear. The issues you are facing are going to be because your theme, or perhaps a plugin, is not fully compatible with The Events Calendar. You can test this by switching themes to a stock one such as Twenty Fourteen, and disabling any plugins besides The Events Calendar. The issue should go away. It help to narrow down which of these is the problem by reenabling them one at a time until the issue resurfaces.

You need help making a third party plugin or theme compatible with The Events Calendar. We provide this help regularly, but it takes a fair amount of our time and it’s not something we can do for free. We make a living providing support from the plugin, and won’t make one if we don’t charge for it. 🙁 We also use that money to pay for developers to patch the plugin and build new features.

I want to be clear about another thing. Often times integrating a third party plugin or theme with The Events Calendar is trivial, and with a little guidance from our support you can easily get there. Sometimes the third party code is deeply incompatible with The Events Calendar, and it will take a lot of guidance from us, then a lot of work and a bit of experience on your part to get it integrated. Your issues seem rather straight forward. However, you will likely need a little bit of knowledge on how to insert CSS and modify WP Templates to get there.

Don’t forget that if you purchase we offer a 30 day refund window. If you’re not happy, feel free to get a refund.

Let me know if there is anything else. Cheers!

– Brook

[Brook]

You’re welcome sir. Turns out this is part of a bigger bug, one we are already working on a fix for. If everything goes according to plan it will be patch in v4.1 which is due out in a month or so. Sometimes we can’t patch everything we hope to, but most likely this will be a part of 4.1.

You will get an followup response here once an update is ready. Cheers!

– Brook

[Author]

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