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October 1, 2018 at 8:04 am in reply to: Eventbrite ticket Information no longer showing / cannot import events #1634398Alex PetrieParticipant
Hi
we have had events start to show / not show ticket information (somewhat randomly)
For example I went to
from the calendar view and the ticket info was there but when I hit refresh it dissapeared.
I then used the previous and next event links to navigate and experienced similar issues, ticket info not there, hit refresh, it’s there, etc
All of the plugins are up to date.
What can we do to ensure the ticket info is consistently there?
Thanks
September 10, 2018 at 2:55 pm in reply to: Eventbrite ticket Information no longer showing / cannot import events #1618013Alex PetrieParticipantThis reply is private.
September 10, 2018 at 2:53 pm in reply to: Eventbrite ticket Information no longer showing / cannot import events #1618011Alex PetrieParticipantThis reply is private.
September 10, 2018 at 2:44 pm in reply to: Eventbrite ticket Information no longer showing / cannot import events #1618002Alex PetrieParticipantWhee would I find my Event Aggregator license key?
I have access to keys for The Events Calendar PRO and The Events Calendar: Eventbrite Tickets but don’t see one for the Event Aggregator ?
September 10, 2018 at 7:07 am in reply to: Eventbrite ticket Information no longer showing / cannot import events #1617492Alex PetrieParticipantAlso, images are not being imported from Eventbrite
September 10, 2018 at 7:01 am in reply to: Eventbrite ticket Information no longer showing / cannot import events #1617487Alex PetrieParticipantI have started to re-import some of the events but the ticket information does not always show:
The two events above have been re-imported, why would the ticket info show some of the time and not others?
September 4, 2018 at 11:08 pm in reply to: Eventbrite ticket Information no longer showing / cannot import events #1613834Alex PetrieParticipantYes, I have pagination links
50 events are loaded, counting back from the event farthest in the future, but that means the more recent events are not visible.
I need to be able to see the next events
Thanks
September 4, 2018 at 11:10 am in reply to: Eventbrite ticket Information no longer showing / cannot import events #1613375Alex PetrieParticipantThanks for the response.
What about the issue of the preview only going back to 2018-09-24 (although that did total 50 events from the one furthest in the future)
How do I preview earlier events without looking up URLs?
September 3, 2018 at 10:43 pm in reply to: Eventbrite ticket Information no longer showing / cannot import events #1612716Alex PetrieParticipantI thought Id also try an import via url, e.g.
https://www.eventbrite.co.uk/e/introduction-to-self-employment-tickets-47773388491
I had to to update the url to .com but it worked, complete with ticket info
However I did notice one oddity – When using quick edit to categorise the event the summary page showed fields getting mixed up (see attached) This went after refreshing the page but was a little confusing.
September 3, 2018 at 10:26 pm in reply to: Eventbrite ticket Information no longer showing / cannot import events #1612713Alex PetrieParticipantOK, I uploaded the temporary plugin – Event Aggregator ‣ Restore Cron Based Processing
Checked the following event was deleted / removed from trash – 2018-12-14: Introduction to Self Employment
After hitting import(1), I was immediately returned to the Events Import screen (back at the beginning- Select Origin), but the event had been imported along with ticket info
http://www.businessfactorynt.co.uk/event/introduction-to-self-employment-100/
To double check I then selected hide and ignore / delete permanently on the same event and then repeated the process selecting two ‘new’ events:
2018-12-14 – Introduction to Self Employment
2018-12-18 – Introduction to Self EmploymentAs before I was returned to the Events Import screen (fairly quickly) and both events had been loaded along with ticket info
http://www.businessfactorynt.co.uk/event/introduction-to-self-employment-104/
http://www.businessfactorynt.co.uk/event/introduction-to-self-employment-100/I then thought to check on a current event – http://www.businessfactorynt.co.uk/event/beginners-facebook-for-business-6/
But the preview only goes back to 2018-09-24 and this event is on 2018-09-04 is this something I can fix via settings?
In the meantime I tried re-importing:
2018-09-24 – How to Tender – Construction
http://www.businessfactorynt.co.uk/event/how-to-tender-construction/But no ticket info was added, so is it a case of events need to be deleted first?
September 3, 2018 at 9:27 am in reply to: Eventbrite ticket Information no longer showing / cannot import events #1612316Alex PetrieParticipantA couple of things to add:
1 There is no ignored tab showing next to published on the events admin page
2 I tried importing a single event again, and as before I was able to previews my list, select an event and hit import, which gave me the message:
Your import is currently in progress. Don’t worry, you can safely navigate away–the import will continue in the background.
But after some time of waiting the message changed to:
Unable to process this import – a breakage or conflict may have resulted in the import halting.
September 3, 2018 at 9:18 am in reply to: Eventbrite ticket Information no longer showing / cannot import events #1612311Alex PetrieParticipantA couple of points here:
1 – These events were showing tickets prior to your last update, so it looks like something corrupted the data? As mentioned previously, we have the message ‘Currently migrating Eventbrite events to ensure proper data is displayed when editing.’ showing permanently in admin, so I wonder if this relates to the data issue?
2 – We have been unable to import events via your plugin since the update, so I can’t complete the tasks as you suggest below.
Whats next re the import issue?
September 2, 2018 at 9:45 pm in reply to: Eventbrite ticket Information no longer showing / cannot import events #1611896Alex PetrieParticipantHi,
I’ve added the additional code below the first snippet and I’m not seeing any change?
Thanks
August 31, 2018 at 6:53 am in reply to: Eventbrite ticket Information no longer showing / cannot import events #1610585Alex PetrieParticipantHi,
I’ve added your code to the Child Theme’s functions.php file and I’m not seeing any change?
http://www.businessfactorynt.co.uk/event/social-media-content-and-strategy-workshop-4/
Thanks
August 31, 2018 at 4:47 am in reply to: Eventbrite ticket Information no longer showing / cannot import events #1610501Alex PetrieParticipantExample 1
Eventbrite URL – with tickets
https://www.eventbrite.co.uk/e/social-media-content-and-strategy-workshop-tickets-49037187548Web URL no iframe
Example 2
Eventbrite URL – with tickets
https://www.eventbrite.co.uk/e/how-to-sell-even-if-you-are-not-a-salesperson-tickets-48948525357Web URL no iframe
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