Alex Petrie

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Viewing 3 posts - 16 through 18 (of 18 total)
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  • Alex Petrie
    Participant

    Is there any progress with this?

    I can see from the support forum that I am certainly not alone in having these problems (I have read most of the tickets that are not marked private but no solution seems to be forthcoming).

    Do we need to start looking for an alternative as my client is getting frustrated?

    Even some feedback re your plans to sort this would be a help.

    Alex Petrie
    Participant

    Hi,

    it previews ok, and goes to:

    Your import is currently in progress. Don’t worry, you can safely navigate away–the import will continue in the background.

    But after some time of waiting is goes to :

    Unable to process this import – a breakage or conflict may have resulted in the import halting.

    I tried this previously having seen the suggestion in another thread on the same topic and got the same result

    What now?

    Alex Petrie
    Participant

    Hi,

    I’ve followed your instructions re testing for a conflict and the problem remains!

    What’s next?

Viewing 3 posts - 16 through 18 (of 18 total)