[Stephanie]

I have updated the site.
The import date range limit is set to Do No Limit, should this be set to something different.

[Stephanie]

Importing workflow
https://www.wayshowerscollege.com/events/ is part of a multisite with https://newspiritualhorizons.com/

Wayshowerscollege shares events to newspiritualhorizons, pciworld.org and impinternation.org
The import doesnt work with newspiritualhorizons
Also Wayshowerscollege shares to aprilazzolino.com and mdernspiritualliving.com these 2 sites havent had new events in a while but last checked were working

In the Events/Help Section completed these items.
1. turned on the Event Log with level Full Debug all events

2. turned on feature “automatically share my system information with the Modern Tribe support team”

3. under Recent Template Changes section shows:
EVENTS CALENDAR PRO
Existing theme overrides that may need revision: widgets/modules/single-event.php (version data missing from override)
COMMUNITY EVENTS
No notable changes detected

4.under Event Aggregator Status shows:
Event Aggregator System Status
License & Usage
License Key Your license is valid
Current usage 4 imports used out of 100 available today
Import Services
Server Connection Connected to https://ea.theeventscalendar.com/
Scheduler Status WP Cron enabled

[Stephanie]

Is it because I am using categories?

[Stephanie]

This is still a problem. I run the scheduled import and nothing comes up. The import runs on its own and nothing comes up. I delete and then redo the import feed and THEN the new event shows up in the preview.

Why is this happening?? I need a resolution.

[Stephanie]

I deleted the import feed and setup a new one. It says there are no events to import. That isn’t correct there is one at the URL specified.

What is happening??

[Stephanie]

I have updated the settings and Clicked Run Import.

I am still not seeing any new events come in specifically on this URL https://www.aprilazzolino.com/events/category/new-spiritual-horizons/

There is an event for Feb 20 that is not importing. Please Advise.

[Stephanie]

attached

[Stephanie]

It is occurring again, we have an import feed setup to https://www.aprilazzolino.com/events/category/new-spiritual-horizons/ she posted this two days ago and today I checked on the import. Nothing was imported even though it said last time import ran was 16 hours ago. I Click the Run Import button on the Import Feed and it still didn’t pickup the event see the attached screenshot.

Please advise.

[Stephanie]

I did not get a Red ! to indicate there was a error. They just wouldn’t import…

The feeds I have setup are not going to be importing all the time maybe just a few times a month. Is there anything that can be done to discern why this is happening???

[Stephanie]

I am having difficulty with the scheduled imports. They have stopped working. I have now had to redo all of them to get the events to move over. Why did the events imports stop working. When I run a new import the events then show up.

The imports were working fine. Now they have all stopped working and I had to setup new ones. Do you have a solutions or remedy for this issue? Screen shots of the imports are attached.

Thank you Amanda

[Stephanie]

This reply is private.

[Stephanie]

I have done the typical testing for conflicts items listed in your guide, problem still persists.

-Shared system information in private message.
-Set Debug and Debug logging to true. I do not know how to send you the results from the debug on. Can you please send me some guidance to access the log.

Again this is in a multisite and is not doing this but one of the 4 sites in that environment.

Thanks for your help,
Amanda

[Stephanie]

This reply is private.

[Stephanie]

attached

[Stephanie]

forgot the screenshot

[Author]

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