Support option available and if able to browse all months.

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  • July 14, 2016 at 7:59 pm #1140066
    Tricor Senedi
    Guest

    Hi support,

    Thank you for the very good and fast reply to this thread.

    We wish to follow up, that if we do purchase this plugin, will there be such technical support to assist in this matter (of searching events in the entire year).

    Secondly, currently the calendar view stops at the current month. Is there a way (similar to Google Calendar) to load or look through the months after the current month? Or is this also only available in the Pro version of the plugin or requires Pro version technical support?

    Thank you.

    Yours sincerely,

    ~ Tricor Senedi ~

    July 14, 2016 at 10:18 pm #1140109
    Cliff
    Member

    Hi Tricor.

    We’re limited in helping with customizations, per our Scope of Support / Terms. However, we always do our best to help point you in the right direction, such as pointing out our applicable hooks, sharing what file to look further into, or in some cases even providing a little CSS or PHP code snippet.

    For actual support coding and/or implementing a customization to our plugins on your site, you may want to ask your developer or reference our list of known customizers.

    I’m not quite clear on your second question, but you can check out our Demo Site and see how things work. If you have a follow-up question about this, please provide a link, such as http://wpshindig.com/events/2016-06/

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Please let me know if you have any follow-up questions.

    July 15, 2016 at 12:05 am #1140180
    Tricor Senedi
    Guest

    Hi Cliff,

    Thank you for the reply and noted on the support options on Pro.

    As for the second question.
    We do notice on your demo site, it loads the month of July correctly and at the bottom there is a link to August.
    However on our installation of The Events Calendar, there is no such link visible.

    May we know how to enable or re-enable that?

    Thank you once again.

    July 15, 2016 at 12:15 am #1140181
    Tricor Senedi
    Guest

    Hi Cliff.

    We have found a way for the second question.

    Thanks for the assistance!

    July 15, 2016 at 9:30 am #1140325
    Cliff
    Member

    I’m glad you got things working as desired. Have a great weekend!

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