Sorry, key validation server is not available. Finally resolved.

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  • #1013364
    notox
    Participant

    This is a resolution report for the two forum posts which were closed by droid before I answered.

    Sorry, key validation server is not available.

    Sorry, key validation server is not available. Still not working.

    Sorry for the delay getting back to you on this. I didn’t do the actions you mentioned in post 1004904; it turns out the reason for the problems is my ISP’s version of PHP was inadequate for the updates to WordPress. The server was unable to perform the “connect to wordpress.org upon update for validation” exercise, which caused every plugin to fail upon attempting updates. 

    Once I migrated our website to a more modern server, all problems went away including your key server validation error.

    So in this case, I don’t think it was your issue.

    I thought you’d want to know what finally resolved it, though, in case it helps others.

    • This topic was modified 10 years, 7 months ago by notox. Reason: typo
    #1013391
    Brook
    Participant

    Thank you very much for taking the time to get back to us. That is good to know. We can keep that in mind for future users!

    Please let us know if you ever need anything else. Cheers!

    – Brook

    #1015670
    Joy
    Participant

    i am getting this error when i installed and updated my licence key: Sorry, key validation server is not available.

    #1015868
    Brook
    Participant

    Howdy Joy,

    That was our bad. Our license key server went down for a few hours this weekend. But it is back up, and if you try to register again you should be in the clear. Please let us know if for some reason you are still experiencing errors.

    Cheers!

    #1017534
    Frank Braade
    Participant

    Hey There,

    I keep getting that error as well (“Sorry, key validation server is not available.”) and I am sort of lost how to check out wether it is a problem on my end or “somewhere else”.

    In Josh’s posting from September 7, 2015 to Jan, https://theeventscalendar.com/support/forums/topic/sorry-key-validation-server-is-not-available-10/, I found two URLs to check. The first one (https://162.243.159.176) returned an invalid or untrusted SSL certificate, the second one (https://50.116.28.27/) timed out.

    Any help would be greatly appreciated.

    Cheers,

    – Frank.

    • This reply was modified 10 years, 6 months ago by Frank Braade.
    #1017538
    notox
    Participant

    This reply is private.

    #1018777
    Brook
    Participant

    Howdy All,

    Notox has requested we close this thread to avoid spamming her inbox with replies that are no longer relevant to her issue. So I am now going to archive this thread.

    Frank, we would love to help you, but would you mind opening a new thread? I wish I had the ability to split your p9ost off, but I do not. In your new thread could you also answer this question: How are you testing where those IPs are accessible? By visiting them in your web browser, or by pinging them form your web server?

    Cheers!

    – Brook

Viewing 7 posts - 1 through 7 (of 7 total)
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