Pro version

[Mary]

Hi,
I bought events calendar pro but on my site everything is looking weird now. My widget is not coming up and everything on backend looks screwed up. Do you know what’s the problem?! Thanks.

[Hunter]

Hello,

Thank you for your purchase 🙂

I would be happy to help investigate the issue. Before we proceed, I’ll need you to review our Testing for conflicts guide and reply back with your findings. It would also be helpful if you could include your System Information as a private reply.

Thanks again and I look forward to your response. Cheers!

[Mary]

This reply is private.

[Hunter]

Hello,

You have an active license for Events Calendar PRO, so you should be able to visit Events > Settings > Licenses in you wp-admin. Can you send a screenshot of what your Licenses tab displays? Do you have the free version of The Events Calendar also installed and activated?

You do not need the Events Aggregator plugin in order for Events Calendar PRO to work. Have you reviewed our New User Primer? It is a helpful resource filled with details on getting the plugin installed and activated properly.

Keep me updated and have a good rest of the weekend. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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