Please refund my money

[Ronald]

Please send me a refund for this product. You don’t seem to be able to solve my problem, in spite of numerous emails back and forth.

The Events Calendar] It has been two weeks and still no resolution??? [Forum-Ref: 1238447-46584-98ef9fc1b7]

Geoff wrote:

Hi Ronald,

It seems like you are seeing my replies to your threads, but then quoting them in new threads instead of answering the questions I am asking.

Will you please send me a reply with answers to the two questions you quoted above?
Will you please take a screenshot of your Events > Settings > Licenses screen and send it to me here as a private reply? I would like to take a look to confirm your settings.

Also, just to confirm: you do want Events Calendar PRO, correct? Or did you want Event Aggregator instead? It looks like you purchased Events Calendar PRO, but I would be happy to exchange it for Event Aggregator instead if that is the product you meant to purchase instead.
I’m really happy to help, but I do need you to answer those questions in order for us to move forward.

Thanks and looking forward to your answers!

Geoff

Post Link: https://theeventscalendar.com/support/forums/topic/it-has-been-two-weeks-and-still-no-resolution/#post-1238527

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[Geoff]

Hi Ronald,

I am certainly bummed to hear you have been disappointed with our products and service. I am equally disappointed to see that each of the threads you have opened with us are awaiting responses from you after we have requested additional information in our attempts to help:

• https://theeventscalendar.com/support/forums/topic/it-has-been-two-weeks-and-still-no-resolution/
• https://theeventscalendar.com/support/forums/topic/help-6/
• https://theeventscalendar.com/support/forums/topic/the-events-calendar-pro-license-key-not-valid/

Regardless, I am happy to honor your request for a refund and have done so. The funds should be back in your account within 5-10 business days.

We’re sorry to see you go, but thanks for at least giving Events Calendar PRO a try!

Cheers and have a great weekend,

Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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