- This topic has 6 replies, 5 voices, and was last updated 9 years, 10 months ago by
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On the Event Settings page, in the Default Content tab there does not appear to be any way to save the settings. Clicking a different tab clears out what was entered.
Hey Michael,
Thank you for choosing PRO and welcome to the support forums 🙂
We have a logged bug of users reporting similar issues. For the time being, we recommend downgrading to version 4.1.3 until we can come up with a fix. You’ll also need to manually update the plugin – instructions can be found here.
We’ll keep you updated with maintenance information via theeventscalendar.com/blog and your wp-admin when the updated version is released. Thank you again and my apologies you’re dealing with this bug. Have a good weekend!
Thank you for the response,
This bug has definitely had us support team members scratching our heads, so I’m not exactly sure as to why it’s not working for version 4.1.3 on your site. Would you mind reviewing our Testing for conflicts guide and see if you’re able to save your settings? If you’re still having troubles, would you mind downgrading to an even earlier version (4.1.2) and report back with your findings?
I truly do apologize this is causing such issues! I’ll bring this thread to the attention of my fellow support team members to see if they have any insight on a resolution for the time being. To further assist, can you send over your System Information as a private reply?
Thank you again and have a great weekend!
Hey there,
Just want to drop a quick note in here to let you know that The Events Calendar 4.2.1 is about to release any moment and it will include a patch for this issue. Please update and let us know if you continue to hit any trouble.
Thanks so much for your patience while we worked on this!
Cheers,
Geoff
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