Night time events not showing on monthly view

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  • #1214923
    threesides
    Participant

    Hi there

    The events aren’t showing at night in the monthly view. If I put the event at 2 pm, it works, but if I put the event at 7pm it only shows up in the other views i.e the daily view.

    I’ve set the end of day cut off at 1 am.

    Any ideas?

    Bec

    #1215369
    Hunter
    Moderator

    Hi Bec 🙂

    Welcome and thank you for your purchase! I set up a test event from 8pm-9pm and it’s displaying on the Month view as expected. See screenshot below.

    I see you checked ‘Yes’ to reverting back to the default WordPress theme and deactivating all plugins other than ours as instructed in the Testing for conflicts guide, but can you please confirm this?

    If you have, it might be best you set up a fresh WordPress installation where you can fully troubleshoot the issue. Make sure you have only the default WordPress theme and The Events Calendar installed and activated on the test site. Please review our Using One License for Live and Dev Sites for more information.

    Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. Note what you find and please include it in your reply.

    I notice in your System Information you are running outdated versions of our plugins. It’s recommended you update to the latest versions to avoid any potential conflicts. I also you have the Facebook Events plugin installed on your site. If you’re not aware, we are in the process of retiring the Facebook Events plugin and replacing it with our newest plugin, Event Aggregator.

    You have been granted a license for Event Aggregator and it is set to expire on the same date your Facebook Events license expires. For information, please review our Moving to Event Aggregator Knowledgebase article and if you run into any issues along the way, please create a separate thread.

    I also checked our logged bug reports but am not finding anything resembling your issue. Please keep me updated with what you learn and have a great evening. Cheers!

    #1215430
    threesides
    Participant

    Hi Hunter

    Would you believe, after doing all those other things without updating the plugin like a noob, once I updated the plugin it fixed itself.

    Sorry for wasting your time!

    Bec

    #1216268
    Hunter
    Moderator

    Hey Bec 🙂

    Thank you for the update and I’m glad to hear things have started working again! To help save yourself time down the road, it’s best to review the Testing for conflicts guide and to make sure your plugins are updated before opening a new thread. It’s also a good idea to see if any issues you’re experiencing are already documented on our Known Issues page.

    I’m going to close this thread out but please create a new one if you have any more questions or concerns. Cheers!

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