More information on calendar integration/import events

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › More information on calendar integration/import events

  • This topic has 35 replies, 3 voices, and was last updated 7 years, 9 months ago by basisindependentschools.
Viewing 7 posts - 31 through 37 (of 37 total)
1 2 3
  • Author
    Posts
  • June 25, 2018 at 2:43 pm #1561133
    basisindependentschools
    Participant

    This reply is private.

    June 26, 2018 at 3:30 am #1561462
    Jaime Marchwinski
    Keymaster

    Hi Alexandra,

    Thanks for providing me with that information.

    As a first step, can you try updating all of your Events Calendar related plugins and try starting a new import to see if things work as expected?

    Let me know how that goes!

     

    Thanks,

    Jaime

    June 26, 2018 at 9:09 am #1561773
    basisindependentschools
    Participant

    Hello. How do I find the updates to the plug-ins? Are they on the Events Calendar website or in Word Press? Thank you.

    June 26, 2018 at 11:00 am #1561997
    Jaime Marchwinski
    Keymaster

    You can find the updates from the backend of your WordPress site.

    They may be listed on the top toolbar in the Dashboard or you can visit Plugins > Installed Plugins from the toolbar on the left.

    Let me know if that helps!

     

    Thanks,

    Jaime

    July 10, 2018 at 2:25 pm #1572096
    basisindependentschools
    Participant

    Hello Jaime. We are still having sync issues. Our web designers sent me the photo below. Is this possible? I am not sure what this means but we haven’t been able to successfully sync a Google calendar since purchasing the Events Calendar Pro.

    July 10, 2018 at 3:20 pm #1572123
    Barry
    Member

    Thanks for your patience so far – it looks like a lot of ground has been covered.

    If necessary, you can update your plugins manually – the latest versions are available here – however it might be that you find you can update automatically so long as you do so from the network-level admin screens (important, because you appear to be running our plugins within a multisite network).

    Let me know if that helps: I definitely recommend updating all your plugins as we shipped a few more updates today and a fix for a problem with Event Aggregator imports was included in those.

    Can you let me know if you need more help with the update and/or confirm if updating everything resolves the problem?

    Thanks!

    August 1, 2018 at 9:35 am #1587737
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

  • Author
    Posts
Viewing 7 posts - 31 through 37 (of 37 total)
1 2 3
  • The topic ‘More information on calendar integration/import events’ is closed to new replies.