Mainmenu does not work on specific page with ”The events calender”

[Ulf]

This issue applies when you are viewing the page in mobile-mode

The dropdown menu does not fold out when clicking on the hamburger/menu-button and the search-icon does not either work. This problem does only appear on the page ”På scen”. The menu/icons works on all other pages.

The difference on this page compared to the other pages is that the content is generated by the plug-in ”The events calender”.

http://www.varakonserthus.se/pa-scen/

[Jaime Marchwinski]

Hi Ulf,

Thanks for reaching out and for using The Events Calendar!

I see what you mean about the dropdown menu not working, I’m sure that is frustrating, so we will try to get to the bottom of it.  I see that you are not running the most recent version of The Events Calendar.  As a first step, let’s start by updating the plugin and retesting to see if that resolves the issue.  If you have not been prompted to automatically update, you can follow these instructions to manually update your plugins: https://theeventscalendar.com/knowledgebase/manual-updates/

If that does not resolve your issue, would you mind sharing your system information with us?  You can follow the instructions in this article: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let us know how it goes and if you have any other questions along the way!

[Ulf]

Hi, i have now updated all the plug-ins and the theme but the problem remains. I have also fixed my settings so i share my system information.

[Jaime Marchwinski]

Great, thank you for providing that information to us!  I’m sorry that you are still experiencing this issue.

As a next step, I’d like for you to test for conflicts.  Sometimes there is a conflict between our plugins and other plugins and themes, and compatibility can cause issues on your site.  You can follow the instructions in this article in our to test for conflicts: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Please let us know how it goes and if you have any other questions along the way!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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