iCal import does not work

Home Forums Calendar Products Event Aggregator iCal import does not work

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  • #1195668
    david
    Participant

    After selecting the type in ical one-time import nothing appears.

    See screenshot.

    WORDPRESS 4.6.1 (also 4.5)
    The Events Calendar: iCal Importer Version 4.2.5.1

    #1196192
    Hunter
    Moderator

    Hi David,

    Welcome to our premium plugin forums and thank you for your purchase! I would be more than happy to help, but before doing so I’ll need you to review our Testing for conflicts guide and reply back with your findings.

    Please include your System Information as a private reply. Once I get your response, we’ll be able to continue the troubleshooting process.

    Thanks again and take care!

    #1196359
    david
    Participant

    To switch off all plug ins I tried, but no success. I have no idea, sorry. Looks like a JavaScript issue the form stay hidden after selecting the drop down…

    #1196808
    Hunter
    Moderator

    David,

    Based on the information provided, it’s more than likely you have a theme and/or plugin conflict occurring which we’re unable to support. The best advice I can offer is to set wp_debug to ‘TRUE’ on your wp-config.php file and if you didn’t already, try temporarily reverting back to the default WP theme and deactivating all plugins other than ours to see if you can isolate the cause of conflict.

    We have a list of customizers available for hire that can help further assist. Sorry I can’t do more here and have a great weekend. Cheers!

    #1206480
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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