Help! Many events I upload are in error. These events show lots of 'code'?

[Mario Cruz]

However, when I enter that event information into a simple blog post, it works! No coding appears.
Why is this happening?

[Mario Cruz]

Here’s an event link:

http://latinbayarea.com/wordpress/event/sunday-funday-colombiano-sf/

[Jaime Marchwinski]

Thanks so much for reaching out!

It looks like this may be related to a conflict between your theme and our plugin.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

In addition, let’s try to rule out if there is some type of conflict at play.
This is usually because of:

• A conflict with another plugin
• A conflict with your WordPress theme
• A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

• Make a backup of your database
• Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Let me know how that goes!

 

Thanks,

Jaime

[Mario Cruz]

An error message occurs when I check on that box? Please see screenshot below.

[Jaime Marchwinski]

Hm that is strange.  Is the information available there for you to manually copy and paste the system information here in a private reply?

 

[Mario Cruz]

Can you please share exactly, how I would do that ?

[Mario Cruz]

I copied my system information:

Home URL
http://latinbayarea.com/wordpress
Site URL
http://latinbayarea.com/wordpress
Site Language
English
Character Set
UTF-8
Name
LatinBayArea
Email
[email protected]
Install keys

events-calendar-pro = 44ce################################5ae9

WordPress version
4.9.8
Permalink Structure
http://latinbayarea.com/wordpress/%year%/%monthnum%/%day%/%postname%/
PHP version
7.0.2-pl0-gentoo
PHP

max_execution_time = 180
memory_limit = 256M
upload_max_filesize = 1000M
post_max_size = 2000M
display_errors = 1
log_errors = 0

Server
Apache
SAPI
cgi-fcgi
Plugins

CMB2 version 2.4.2 by CMB2 team(https://cmb2.io)
Eventica Visual Composer & Shortcodes version 1.16.0 by TokoPress(http://tokopress.com/)
The Events Calendar PRO version 4.4.31 by Modern Tribe, Inc.(http://m.tri.be/20)
Facebook Comments Plugin version 2.3.6 by talspotim(http://www.spot.im/about/)
Goldstar version 1.5.4 by Goldstar(http://www.goldstar.com)
Google Analytics for WordPress by MonsterInsights version 7.1.0 by MonsterInsights(https://www.monsterinsights.com/?utm_source=liteplugin&utm_medium=pluginheader&utm_campaign=authoruri&utm_content=7%2E0%2E0)
Jetpack by WordPress.com version 6.4.2 by Automattic(https://jetpack.com)
WPBakery Page Builder version 5.4.7 by Michael M – WPBakery.com(http://wpbakery.com)
MailChimp for WordPress version 4.2.4 by ibericode(https://ibericode.com/)
Sucuri Security – Auditing, Malware Scanner and Hardening version 1.8.18 by Sucuri Inc.(https://sucuri.net/)
The Events Calendar: Frontend Submission version 1.16.0 by XtensionPress(http://www.xtensionpress.com)
The Events Calendar version 4.6.22.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
WP Super Cache version 1.6.4 by Automattic(https://automattic.com/)

Network Plugins
–
MU Plugins
–
Theme
Eventica WP
Multisite
–
Settings

tribeEnableViews =

Array
(
[0] => list
[1] => month
[2] => week
[3] => day
[4] => photo
)

schema-version = 4.6.22.1
recurring_events_are_hidden = exposed
previous_ecp_versions =

Array
(
[0] => 0
[1] => 3.12.1
[2] => 3.12.2
[3] => 3.12.3
[4] => 3.12.4
[5] => 3.12.5
[6] => 3.12.6
[7] => 4.0
[8] => 4.0.1
[9] => 4.0.2
[10] => 4.0.3
[11] => 4.0.4
[12] => 4.0.5
[13] => 4.0.6
[14] => 4.0.7
[15] => 4.1
[16] => 4.1.0.1
[17] => 4.1.1
[18] => 4.1.1.1
[19] => 4.1.2
[20] => 4.1.3
[21] => 4.1.4
[22] => 4.2
[23] => 4.2.1
[24] => 4.2.1.1
[25] => 4.2.2
[26] => 4.2.3
[27] => 4.2.4
[28] => 4.2.5
[29] => 4.2.6
[30] => 4.2.7
[31] => 4.3
[32] => 4.3.0.1
[33] => 4.3.1.1
[34] => 4.3.2
[35] => 4.3.3
[36] => 4.3.4.1
[37] => 4.3.4.2
[38] => 4.3.5
[39] => 4.4.0.1
[40] => 4.4.1.1
[41] => 4.4.2
[42] => 4.4.3
[43] => 4.4.4
[44] => 4.4.5
[45] => 4.5.0.1
[46] => 4.5.0.2
[47] => 4.5.1
[48] => 4.5.2
[49] => 4.5.2.1
[50] => 4.5.3
[51] => 4.5.4
[52] => 4.5.5
[53] => 4.5.6
[54] => 4.5.7
[55] => 4.5.8
[56] => 4.5.8.1
[57] => 4.5.9
[58] => 4.5.10
[59] => 4.5.10.1
[60] => 4.5.11
[61] => 4.5.12
[62] => 4.5.12.2
[63] => 4.5.13
[64] => 4.6
[65] => 4.6.1
[66] => 4.6.2
[67] => 4.6.3
[68] => 4.6.4
[69] => 4.6.5
[70] => 4.6.6
[71] => 4.6.7
[72] => 4.6.8
[73] => 4.6.9
[74] => 4.6.10
[75] => 4.6.10.1
[76] => 4.6.11
[77] => 4.6.11.1
[78] => 4.6.12
[79] => 4.6.13
[80] => 4.6.14.1
[81] => 4.6.15
[82] => 4.6.16
[83] => 4.6.17
[84] => 4.6.18
[85] => 4.6.19
[86] => 4.6.20
[87] => 4.6.20.1
[88] => 4.6.21
[89] => 4.6.22
)

latest_ecp_version = 4.6.22.1
earliest_date = 2015-10-01 12:00:00
latest_date = 2019-10-02 03:59:59
donate-link = 1
postsPerPage = 20
liveFiltersUpdate =
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 04:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
stylesheetOption = tribe
tribeEventsTemplate =
viewOption = day
tribeDisableTribeBar = 1
monthEventAmount = 6
enable_month_view_cache =
dateWithYearFormat = F j, Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
organizer_venue_amalgamation = 1
earliest_date_markers =

Array
(
[0] => 2272
)

latest_date_markers =

Array
(
[0] => 31951
)

front_page_event_archive =
disable_metabox_custom_fields = show
pro-schema-version = 4.4.31
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
trash-past-events =
delete-past-events =
geoloc_default_geofence = 25
geoloc_default_unit = miles
mobile_default_view = day
hideLocationSearch = 1
hideRelatedEvents = 1
week_view_hide_weekends =
weekDayFormat = D jS
tribeEventsShortcodeBeforeHTML =
tribeEventsShortcodeAfterHTML =

WP Timezone
America/Los_Angeles
WP GMT Offset
-7
Default PHP Timezone
UTC
WP Date Format
m/d/Y
WP Time Format
g:i a
Week Starts On
1
Common Library Dir
/data/58/4/134/70/4297559/user/4912772/htdocs/wordpress/wp-content/plugins/the-events-calendar/common/src/Tribe
Common Library Version
4.7.19

[Mario Cruz]

Was that the information you wanted from my website?

[Jaime Marchwinski]

Yes, thanks for providing me with that information.

As a next step, let’s try to rule out if there is some type of conflict at play.
This is usually because of:

• A conflict with another plugin
• A conflict with your WordPress theme
• A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

• Make a backup of your database
• Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Let me know how that goes!

 

Thanks,

Jaime

[Mario Cruz]

I do remember doing something before this error occurred:

I deactivated (then later activated) a plugin called WPBAKERY.

[Barry]

Hi Mario,

When I look at your site this is the error I see (slightly shortened):

Fatal error: Using $this when not in object context in /.../wp-content/themes/eventica-wp/tribe-events/modules/meta/map.php:39

The critical thing here is that the source of the problem is in your theme, Eventica WP, which has custom overrides for some of our own templates.

• Can you confirm that theme is up-to-date (and bring it up-to-date if not)?
• If the tribe-events directory is something that shipped with the theme (in other words, if you didn’t add it yourself) can you reach out to the theme author for further assistance?

Also, a short term solution could be to rename the wp-content/themes/eventica-wp/tribe-events directory to something like wp-content/themes/eventica-wp/disabled … if that clears up the errors, it will at least mean we’ve confirmed where the root of the problem is located.

Let me know how you get on!

[Mario Cruz]

1. Yes, the theme is totally updated.

2. I don’t know how to code. Can you do this directly?

[Barry]

I’m sorry, but we cannot.

If you didn’t add that directory (“tribe-events”) to your theme then it was probably supplied with the theme.

If so, seeking help from the theme author or support team is the best course of action: this is a customization that they have added and they are best positioned to guide you further.

[Mario Cruz]

Sorry but I’m confused. What is my next step?

The reason I picked the ‘eventica’ theme is because it was recommended to use your events calendar.

Mario

[Barry]

Sorry for any confusion: the next step is to reach out to the team over at Eventica.

The theme does indeed seem to be designed to work with our plugins, however it looks like their code needs to be updated for continued compatibility.

[Author]

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