Google Webmaster Tools – Many Soft 404s

[Melanie Test]

Google Webmaster Tools is showing about 117 404s, all related to The Events Calendar Pro. In the next thread, I will send a list of the 404 pages and attach privately. Help would be greatly appreciated, as we do not want it to affect our SEO. Thanks!

[Melanie Test]

This reply is private.

[Melanie Test]

Also, TEC and TECPro are the same version, 4.3.2, because it is recommended by you that they be the same version. Is this the case?

[Melanie Test]

This reply is private.

[Jaime Marchwinski]

Hi Melanie,

Thanks so much for reaching out again!  I’m sorry to hear that you are having an issue with your site.

Would you mind updating The Events Calendar, The Events Calendar PRO, and Community Events to their most recent versions?

Let me know how it goes and if that helps to solve your issue!

 

Thanks,

Jaime

[Melanie Test]

Even though the documentation recommends having all 3 on the same version?

[Jaime Marchwinski]

Hi Melanie,

The most important thing is to have all of your plugins up-to-date, as we release fixes to various issues with each update.

Let me know how it goes and have a great weekend!

 

Thanks,

Jaime

[Melanie Test]

Updating this today

[Jaime Marchwinski]

Great, let me know how it goes!

 

[Melanie Test]

Hello, updating The Events Calendar and The Events Calendar Pro did not fix the 404s. I ran a crawl today and attached is a spreadsheet of the current 404s. Please advise.

[Jaime Marchwinski]

Hi Melanie,

Thanks so much for updating your plugins and for working with us through this process.

It’s worth noting here that soft 404s may not be a big issue, if they aren’t affecting anything on your site.  I know that you are concerned about your SEO, and that is a common issue.  Please take a look at this Knowledgebase article that we have about this exact issue, to give you some more insight and explanation: https://theeventscalendar.com/knowledgebase/404_and_seo/

If you are still concerned about seeing these 404s, you may want to explore the settings that you have in your Yoast SEO plugin.  The following forum threads have addressed the same issue and may be able to point you to some ideas about what to try next:

• https://theeventscalendar.com/support/forums/topic/google-crawl-error-increase-in-soft-404-pages/
• https://theeventscalendar.com/support/forums/topic/soft-404-errors-in-google-continued-in-latest-version-2/

If you are still experiencing the issue, please make sure that your Yoast SEO Plugin and your WordPress version are also up to date.

Please let me know how it goes and if you have any other questions along the way!

 

Thanks,

Jaime

[Melanie Test]

Actually, they aren’t all soft 404s. The spreadsheet attached to this thread are hard 404’s – real 404s.

[Jaime Marchwinski]

Hi Melanie,

Let’s do a few things here.  First, would you mind sending me your complete updated system information in a private reply using the instructions found in the following link?  I just want to take a look at everything since you’ve updated your plugins, and make sure that I’m not missing anything there.

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

In addition, please see the following article, which can walk you through some troubleshooting steps to try, in order to fix your 404 errors:

https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

Thank you for your patience throughout this process.  Let me know how it goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts