Google cal import stopped working

[Max]

Hi there,

We had a really nice set up where we were automatically importing events from a Google calendar but that stopped working and we can’t figure out why. Any ideas?

[Jennifer]

Hi Max!

It looks like your Event Aggregator license expired today. You can continue importing by renewing the license, which you can do from the License Keys page of your account. This article has some additional information on renewing your license.

Please let me know if you have any questions!

[Max]

Hi Jennifer,

Yes, but the Google calendar issue started in September. It’s actually why
we’re considering not renewing so can you help me figure that out so that
we can renew?

Max

[Jennifer]

Hi Max,

Thanks for clarifying!

I don’t see any current bug reports related to Google imports, so we would need to run through some troubleshooting steps to look into why the import stopped working. We are not able to provide technical support like this here in the Pre-Sales forum, so you would need to renew the license to be able to post over in our support forums. However, we do offer full refunds within 30 days of purchase, so if you did give this a try and still have the same issues, we’ll be happy to issue you a refund 🙂

If you do go this route, please make sure to include the following when you post your support thread in our Event Aggregator forum so that we can help you out with this as quickly as possible:

• A link to the import that stopped working
• Your full system information

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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