Filterbar : Distance filter not selectable also the default status

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  • #1231558
    Stefan
    Participant

    Hello,
    with my pro version I dont see the promissed new distance filter in the filter settings of the filter bar.
    Also I cant see the default status checkbox
    I want the functions that are discribed here:

    Configuring Filter Bar

    Stefan

    #1232599
    Hunter
    Moderator

    Hi Stefan 🙂

    Thank you for your purchase! Have you visited Events > Settings > Filters and set the options to your liking? If not, please review our Configuring Filter Bar tutorial and if you’re still having issues, review our Testing for conflicts guide so we can rule out the potential for a theme and/or plugin conflict.

    You’ll also need to make sure you have your Google Maps API key set up. Lastly, the distance filter appears only once you enter something into the ‘Near’ field on the Tribe Search Bar and hit the “Find Events” button.

    Please let me know you’re still having troubles and we’ll continue investigating. Thanks and take care!

    #1232704
    Stefan
    Participant

    Hello,

    I found the solution:

    First. I dont like this “check everything” “best make news system” replies and read the guides answers.
    I do that before I ask.
    Also this time I found the problem my self.

    You write in the guide : “If you have Filter Bar and Events Calendar PRO, you’ll also see one more available filter: Distance. ”

    but you don’t that this filter will not be available if you hide the nearby field from the standard bar.

    Then the distance filter is removed automaticaly. Thats your software and not other plugins or the theme.

    Nothing the guide.

    Thanks for helping

    #1233027
    Hunter
    Moderator

    My pleasure! I’ll close this thread out but feel free to create a new one if you have any more questions or concerns. Enjoy the rest of your day!

Viewing 4 posts - 1 through 4 (of 4 total)
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