Events Pro – Recurring Events

[Kelsey Fox]

Hello,
I have uploaded the events pro, and it says that it is running but it is still not allowing me to use the PRO features. Any suggestions?

Thanks.

[Geoff B.]

Good evening Kelsey and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Hang in there!

Geoff B.

[Kelsey Fox]

Hi! I have completed this task.

Thank you for your help!

[Kelsey Fox]

What is the next step?

[Geoff B.]

Good evening Kelsey,

Thank you for sharing your system information.

However, for some reason, the info is not being fully shared.
The next option would be to paste it in a private reply.

Unfortunately, that feature is not available in the pre-sales forum that you are using right now.
But you can do so, referencing this thread, in the the Events Calendar Pro premium forum (you will need to login) : https://theeventscalendar.com/support/forums/forum/events/events-calendar-pro/ 

Please also make sure you go through the following guide: http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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