Events Calendar Pro Recurring Events Causing a 404

[Gregory]

I think there is an issue with my current version of Events Calendar Pro (4.4.6)

Example: http://underdarkquincy.com/events/
Select the event “New Comic Day!”

I followed the steps here with no luck:
https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

And found this forum post here:
https://theeventscalendar.com/support/forums/topic/recurring-events-all-generating-404-errors/

From the last forum post linked it sounds like The Events Calendar fixed this in the patched version 4.4.14. Is it possible to get that or a later version to fix this issue since my license expired? That would be really lame if I would have to renew my license for the whole year to fix an issue introduced by The Events Calendar plugin ?

Thanks,
Greg

[Courtney]

Hi Greg

Unfortunately, the only way to get to the updates is through a subscription. We do this to continue providing the updates and support to our premium plugins.

You are still able to get all updates to The Events Calendar (free) through the WordPress.org forums. We are committted to providing those updates as well as our open source project.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Gregory]

So you are telling me that The Events Calendar plug-in will not provide a newer version of the plugin to fix a defect that the developers themselves introduced?

I’m not asking for a major or minor version that includes new functionality… just a patch to fix the problem the plugin creators themselves introduced…

[Cliff]

Gregory, we offer a plugin suite, a collection of core/free plugins and add-ons for them. They are designed to work together. As such, their updates are designed with each other’s updates in mind. While we do typically structure our release cycle with dedicated Maintenance Releases (MR) separate from Feature Releases (FR), the nature of software is that it all works together and sometimes an MR to fix a bug needs to implement something else that might otherwise separately be a candidate for an FR release.

As a user of the plugin suite, please understand that you cannot expect a version of Events Calendar PRO from 8 months ago to be 100% compatible with the latest version of The Events Calendar. Your choices in such a scenario are to never update the core/free plugin if you’re not going to update the paid add-on(s) or to keep a subscription that renews annually or to stop using our products entirely. We would not advise the first choice because of the potential for breakages over time and the rare but possible security bug that gets fixed ASAP after being discovered.

As a one-time-only exception (I have noted your account as such, internally), I have extended your license to January 20 (one week from now) so that you can update to the latest version of Events Calendar PRO, either as an automatic update if that works on your site or via manual update: https://theeventscalendar.com/knowledgebase/manual-updates/

I hope your understanding of how our plugin suite works is clearer. We welcome you to renew your subscription to stay up-to-date going forward. Note that we do not offer renewal discounts, but we recently implemented automatic renewals to make keeping updated as easy as possible.

Please let us know how updating to the latest version of PRO goes for you and if you have any trouble renewing your subscription.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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