Events Calendar Pro does not work – fatal error on deactivation

[bridgebc]

Hello,

We have purchased Events Calendar Pro(‘ ECP’ in further text ) recently.
We have three instances of the same site:

– localhost (‘LOCAL’ in further text) – local installation on XAMPP 1.7.1, Windows machine
– http://brbaso.com/BridgeBusinessCollege/ (‘ DEV’ in further text ) – Linux Hosting at godaddy.com
– http://www.bridgebc.edu.au/ (‘LIVE ‘ in further text) – Linux Hosting at http://www.digitalpacific.com.au

After installing ECP on the DEV site we cannot get rid of ‘To begin using Events Calendar PRO, please install the latest version of The Events Calendar.’ admin notification and ECP simply does not work . (We have latest plugins versions installed)

When trying to deactivate ECP we got php Warning and Fatal error messages :
“Warning: require_once(/home/brbaso/public_html/BridgeBusinessCollege/wp-content/plugins/events-calendar-pro/src/Tribe/Main.php): failed to open stream: No such file or directory in /home/brbaso/public_html/BridgeBusinessCollege/wp-content/plugins/events-calendar-pro/events-calendar-pro.php on line 107”

“Fatal error: require_once(): Failed opening required ‘/home/brbaso/public_html/BridgeBusinessCollege/wp-content/plugins/events-calendar-pro/src/Tribe/Main.php’ (include_path=’.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php’) in /home/brbaso/public_html/BridgeBusinessCollege/wp-content/plugins/events-calendar-pro/events-calendar-pro.php on line 107:”

When we install ECP on the LIVE site we get the same issue, it does not work.
When we install ECP on the LOCAL site ALL work perfectly !!

Our thoughts:
‘events-calendar-pro.php on line 107’ is: ” require_once dirname( __FILE__ ) . ‘/src/Tribe/Main.php’; ” but when looking at path there is ‘/wp-content/plugins/events-calendar-pro/src/tribe/Main.php’ . So tribe not Tribe … We don’t know if that is issue( we also looked at your autoload functions and other source but wouldn’t want to mess with your code any more ) but the fact is that ECP actually works on LOCAL site which is on Windows machine – case insensitive …?? Could this be an issue ?

Anyway we would appreciate if you can help us to solve this issue. We can provide access to DEV site if needed.

To mention here that we saw threads with similar problems but it didn’t help us much.:

HELP – Fatal error

Fatal error – can’t deactivate Event Calendar Pro – plug in not working

Failure after updated plugin

Thank you.

• This topic was modified 8 years, 1 month ago by bridgebc. Reason: typos fixes

[Patricia]

Hi there,

Thank you for reaching out to us!

Regarding this error: ‘To begin using Events Calendar PRO, please install the latest version of The Events Calendar.’, you must have both The Events Calendar (TEC) and Events Calendar PRO (ECP) installed to everything work as expected. Please download and install the latest version of TEC from: https://wordpress.org/plugins/the-events-calendar/

Regarding the Fatal error upon deactivation, please completely remove ECP via WP Dashboard or via FTP and reinstall it: if you are seeing a directory named “tribe” instead of “Tribe”, the plugin files were possibly modified, as the default is “Tribe”.

Thanks!

Patricia

[bridgebc]

Hi ,
Yes, after deleting both TEC and ECP and reinstalling fresh downloaded plugins it works now.

In previous version of ECP there was ‘tribe’ , not ‘Tribe’ folder name – have no idea how it happened …

Anyway it is OK now!

Thank you!

[Patricia]

Hi there,

You are welcome 🙂 I’m glad to hear that everything is working as expected now! If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

Cheers,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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