Failure after updated plugin

[Dustin Koda]

Hello,

I have Events Calendar Pro and am running on the latest WordPress. After updating, my website went blank with an error code.

I disabled the Events Calendar plugin and my site is back up. When I try to update again it reads:

Warning: file_get_contents(/home/dkoda/public_html/iamguts.com/wp-content/plugins/the-events-calendar/common/src/Tribe/Main.php): failed to open stream: No such file or directory in /home/dkoda/public_html/iamguts.com/wp-content/plugins/the-events-calendar/src/Tribe/Main.php on line 296

Warning: require_once(/Autoloader.php): failed to open stream: No such file or directory in /home/dkoda/public_html/iamguts.com/wp-content/plugins/the-events-calendar/src/Tribe/Main.php on line 366

Fatal error: require_once(): Failed opening required ‘/Autoloader.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) in /home/dkoda/public_html/iamguts.com/wp-content/plugins/the-events-calendar/src/Tribe/Main.php on line 366

I want to delete and reinstall but then I’m told that I’d lose my data. Will doing so erase all of the events that I’ve input? It’s a lot of wor so I just want to be sure that its my only option.

[Jaime Marchwinski]

Hi Dustin,

Thanks so much for reaching out!

I’m sorry to hear that you are experiencing this issue!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

In addition, before moving forward with anything, I’d recommend creating a backup of your site, just in case.

Let me know if anything else comes up in the meantime!

 

Thanks,

Jaime

[Dustin Koda]

Hi Jaime,

I don’t have the Events tab because I deactivated the plugin to get my site back up. Now when I try to reactivate it, it gives me that message.

[Jaime Marchwinski]

Hi Dustin,

Okay, I see.  Can you try deleting The Events Calendar and re-downloading it?

As I mentioned before, I’d recommend backing up your site before doing so, just in case.

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Dustin Koda]

That worked! Thank you for your help, Jaime.

[Jaime Marchwinski]

Glad we could help, you are welcome back in our support forums any time!

Since your issue has been resolved, I am going to close this thread.

Have a great week!

[Author]

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