Events Calendar Pro creating a conflict with Google Maps

[stephen.saucier]

I use a Google map very prominently on my home page. As soon as I activated The Events Calendar Pro the map just disappeared. It doesn’t load at all. I don’t see an error, just a big empty white space. I deactivated other plugins and then reactivated them one by one. It’s definitely the Pro add on. If I can’t get this resolved quickly, I will need to request a refund. The add on was supposed to be compatible with my theme but wouldn’t work right off the bat.

[Courtney]

Hi Stephen

Have you enabled your Google Maps API key for our plugin? https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/

Is this a unique API key not used on your theme or any other plugin?

To help us better troubleshoot, please share your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ with us privately.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[stephen.saucier]

This reply is private.

[Courtney]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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