Events Calendar License Key!

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1538690
    ncc2018
    Participant

    Good day! I was trying to activate the events pro i have but i am receiving an error saying “Your Event Aggregator license key is invalid. Visit the Events Calendar website to check your licenses.” https://www.screencast.com/t/xbqtyZ17ES

    I have followed the instructions i found in here but no luck

    New Tribe Single Account License Key Error

    Finding and Inputting Your License Key

    Hoping for your quick response.

    Thank

    #1538702
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out ot us! I would be happy to help you 🙂

    Your Key is valid. If it doesn’t appear that way though, you should try to install a Transient Cleaner plugin such as this one.

    I hope this will help,

    Cheers,
    Jeremy

    #1538716
    ncc2018
    Participant

    Hi Jeremy,

    I have tried it again. I even disabled all the plugins and clean the transient using the plugin you’ve mentioned above then activate the Events Calendar and add the license but still the same issue exist!

    https://www.screencast.com/t/mc6AvDF4yM

    Thanks

    #1539419
    Mathew
    Participant

    Hello,

    I do not see The Events Calendar Pro listed in your video.

    The Events Calendar Pro is a separate plugin that you will need to download from within your account and install/activate it along with The Events Calendar. Once it is installed you will see more features and tabs added to The Events Calendar. The Events Calendar Pro license should auto-populate for you.

    The New User Primer provides documentation to get you started. Check it out.

    The Event Aggregator is a entirely separate product requiring its own license.

    #1540519
    Andras
    Keymaster

    Hey Mathew, thanks for chiming it, great advice.

    Hi ncc2018, Jeremy is out this week, so I’m jumping in to help out!

    First go to your plugin list in your WP admin area. Check if you have The Events Calendar PRO installed and activated. https://cloudup.com/cFWdUrpsOrT

    If that is done, go to Events > Settings > Licenses tab and add your PRO license into the field that says ‘The Events Calendar PRO’ above it. https://cloudup.com/cUrfbd3VXmP

    After you enter the license key make sure to wait for the green confirmation message. Once you have that click on Save changes.

    If you save the changes before the message arrives then your license key might not get saved.

    Let me know if this helps.

    Cheers,
    Andras

    #1557180
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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