Events Calendar Community Events plug-in disrupts my Disqus commenting

[Carol Robidoux]

Just did a plug-in test after no luck figuring out why Disqus commenting disappeared from my site, The cluprit is Events Calendar Community Events, which I’ve disabled. Also, the error messaging via WP Engine had tons of Events Calendar errors showing. Not sure what to do, since this is a paid plug in. It’s disabled for now.

[Carol Robidoux]

I am rooting for a response from Modern Tribe since this is a paid feature, and it cost me several hours already to resolve the issue by deactivating the plug-in. Thanks! I have faith in the support forum tribe, but I’d prefer someone from Modern Tribe weigh in.

[Hunter]

Hi and welcome back 🙂

I’ve gone ahead and tested to see if I experienced any issues with Community Events when using Disqus as my comment system, however I do want to point out that while Disqus may be a fairly popular plugin, we do not officially support conflicts between it and any of our plugins.

While there are errors relative to Disqus in my browser’s console when viewing my sample post on a test site, the comments look and perform fine for me. See screenshot below for reference:

I also notice you checked yes to deactivating all plugins other than ours to see if there was a potential conflict, but can you please review the Testing for conflicts guide in it’s entirety so we can get the full picture of what’s going on?

It would also be helpful if you could send your System Information as a private reply. We had a known issue between the native WP comments and Community Events a few versions back but it’s since been addressed.

Thank you for understanding our position on the matter and for what is covered in the support forums, please review our What support is provided for license holders? Knowledgebase article. I want to also mention that if we do find a conflict on our end, we typically address them, but there are many factors beyond my control which determine if/when we do.

Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.

Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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