event agregator don t work

[Thierry Trompette]

hello

i have buy event agregator and i can t import event .
Can you help me

Best regards

[Courtney]

Hi there Thierry

Thanks so much for reaching out!

Facebook recently announced a range of changes (https://newsroom.fb.com/news/2018/04/restricting-data-access) to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an effect on a number of our users.

As part of this, a number of new restrictions were applied to their Events API, which is the specific protocol Event Aggregator uses in order to import events, organizers, and venues. These changes went live with little notice to providers such as ourselves. At this point, it does not seem possible to reliably import any events, even if you created and ‘own’ events on Facebook and have linked Event Aggregator to Facebook using those same credentials.

This is frustrating for you, and for developers like us.  As Facebook continues to alter what it allows us to access, we will continue to pursue a path forward for Event Aggregator to import Facebook events.  We will continue to keep https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy and https://theeventscalendar.com/event-aggregator-status/ updated as this unfolds.

Please let me know if you have any other questions!

Thanks
Courtney 🙂

[Thierry Trompette]

Hello

If the plugin doesn t work can you refund my order please and lets me know when evry thing will work good.
For my last ticket the filtre bar don ‘t open when i use google chrome .

B R

[Courtney]

Hi Thierry

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Let me know if you do not receive a response from us within 2 days.

I can reopen https://theeventscalendar.com/support/forums/topic/filtre-bar-not-open/ and continue to help you there.

Please

[Thierry Trompette]

Hello ,

I need a plugin to import facebook event but event agregator don t work ….

Best regards

[Courtney]

Hi Thierry

I wish I had a better suggestion to offer. Because Facebook has disabled any app developer from accessing the information in a meaningful way, I don’t believe such a tool exits at this time.

We will continue to update the links I shared above as Facebook makes changes.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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