Error 404 on New and Cloned events

[Emma Houghton]

I’m having massive issues with adding in new events. It was all working fine, even duplicating the events and manually changing the URLs was working but this morning it is not.

I have tried flushing the permalinks but still not working.

The URL should just be: http://www.thecookshelf.co.uk.gridhosted.co.uk/events/pasta-making-for…inners-with-kate/
But is redirecting to: http://www.thecookshelf.co.uk.gridhosted.co.uk/events/list/a-making-for-beginners-with-kate/?tribe_event_display=past

Please help. I am way out of my depth!

[Geoff B.]

Good evening Emma and welcome back!

Thank you for reaching out to us. We are sorry to hear about the 404 redirection you have been experiencing.
We will gladly try to assist you on this topic.

My first recommendation would be to try the additional solutions found here in case one of them works.

Also as a first troubleshooting step, could you please provide us with your system information in a private reply ?

Have a great day and hang in there!

Geoff B.

[Emma Houghton]

This reply is private.

[Geoff B.]

Good evening Emma,

Thank you for your answer and trying the suggested solutions.
Everything looks good on the system information side.

By the looks of it, I am thinking there might some kind of conflict going on, most likely with your WordPress theme.
In fact, upon looking at your site, I am getting an error message in the Google Chrome Console:

Uncaught SyntaxError: Unexpected token etheme.js:1043

http://www.thecookshelf.co.uk.gridhosted.co.uk/wp-content/themes/legenda/js/etheme.js?ver=4.4.2

With that in mind, could you please go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

Hang in there and have a great day!

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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