Calendar Disappeared

[Rebecca Redding]

My calendar keeps disappearing. I have tried updating and reverting to older versions. This is the error I am getting. Any information would be helpful.

[Courtney]

Hello Rebecca

Do you have published events on your site? When I visited, I didn’t see any future events published.

Also, I saw the Google Maps API error. See how to resolve that at https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/.

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).  If you are unable to do so, please install the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes.

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

Please send in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ as well after your tests so that we can better diagnose the issues you are having. 

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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