After Update: Eventspage not showing up

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  • #1605681
    Torsten Rissmann
    Participant

    After updating to the latest version the link to the events calendar ist broken: https://eventkompass-myk.de/events/
    Single events are showing up.

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/events-page-not-found-4/

    #1606752
    Courtney
    Member

    Hi Torsten

    It looks like you’re site needs some updates. Can you go to Dashboard » Updates and check that all plugins/themes are up to date?

    Then see if your events page displays.

    Please let me know how this goes.

    Thanks
    Courtney 🙂

    #1606794
    Torsten Rissmann
    Participant

    It still not working. My calendar link is still gone. It works only with shortcode (https://eventkompass-myk.de/termine/ instead of /events)
    Is there a possibility to deactivate the “All events” -link in the single events page?

    Thanks

    #1607935
    Courtney
    Member

    Hey Torsten

    Can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?

    .tribe-events-back {
        display: none
    }
    

    That should hide the All Events link.

    In the meantime, I’ll ask one of our translation team members to check this out a bit more.

    Can you confirm if this happens when you deactivate all other plugins but those related to The Events Calendar and use a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/?

    Thanks
    Courtney 🙂

    #1611625
    Torsten Rissmann
    Participant

    Thanks for the code. That worked.

    The link to the calendar ( https://eventkompass-myk.de/events ) is still dead. I deactivated all plugins but those related to EC and switched to twenty seventeen theme but nothing happens.

    #1613354
    Courtney
    Member

    Hey Torsten

    It shows that you may be a bit outdated in your plugin versions. Can you confirm that you’ve updated the plugins and run through the conflicts testing?

    You might find your conflict quickly by using Plugin Detective https://wordpress.org/plugins/plugin-detective/.

    Thanks
    Courtney 🙂

    #1616073
    Torsten Rissmann
    Participant

    Hey Courtney,

    all my plugins are up to date. The link to my calendar is still not existing. This problem began after the last update of events calendar.

    #1617885
    Courtney
    Member

    Hey Torsten

    I do see that your plugins are all up to date. Can you confirm that you’ve gone through the https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ again? Does this happen when all other plugins are disabled and using a default theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/?

    Thanks
    Courtney 🙂

    #1617901
    Courtney
    Member

    Hey Torsten, while you are conflicts testing, can you also delete all the cache, switch off minification and deactivate the caching plugin.

    When you go to Events » Settings » General » Events URL slug on the back end of your site, what is the default slug there?

    Thanks
    Courtney 🙂

    #1619545
    Torsten Rissmann
    Participant

    Hey Courtney,

    I deleted the cache, deactivated the cache-plugin.
    The default slug for the calendar is /events/
    Today I updated to the latest EC and EC pro version.
    The link to https://eventkompass-myk.de/events/ is still not working.

    #1620038
    Courtney
    Member

    Hey Torsten

    Thanks for checking that. Next up, can you flush permalinks by going to Settings » Permalinks and simply clicking the Save Changes button and try changing the default events template to a different one and see if any changes. Test how your /events page looks when you change these settings: Events » Settings » Display »

    Default stylesheet used for events templates

    & Events template.

    display templates

    #1622555
    Torsten Rissmann
    Participant

    Hey,
    I flushed the permalinks and changed the settings. Nothing happened. The calendar-link is still not available 🙁

    #1623693
    Courtney
    Member

    Hey Torsten

    So sorry for the delay. We’re back from the weekend.

    When reviewing this all again, I see in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    tribeEnableViews =
    
    Array
    (
        [0] => day
        [1] => map
        [2] => photo
    )
    

    But your default view is viewOption = list

    Can you either enable list view or define a different default view that is active?

    Thanks
    Courtney 🙂

    #1623919
    Torsten Rissmann
    Participant

    THAT was the mistake!

    Thanks, Courtney 😉

    #1624043
    Courtney
    Member

    Thanks Torsten

    I am going to log this as a bug. We really don’t want the ability for you to select a default view that isn’t enabled. Thank you for working with me through all of these options to get this resolved.

    Courtney 🙂

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