A continuous question about a repeat event option

[Shacher Agasi]

Hi!

I just upgraded to The Events Calendar PRO so I could set a recurring annual event that started on a date from long ago.

According to my question on the next link
Here’s a link to the discussion with Barry:

Recurring Events yearly Option

Where the message was locked.

The events I created on this site were created in 2015
Now there is a desire for these events to be “forever” without the need to create the event each year – but the event will be renewed every year and will appear.

Now, I realized that I should use the option of “Recurring Events”
So I came to the 2015 event
I made a choice of going back every year
And in the “Series ends” option I chose “Never”.

In addition, I went into the Events > Settings in the General tab and added to the resume every 24 months.

Once I do this I can not find the event anymore – it is deleted from all places.

Note that the date and year have been added to the Permalink. Maybe here is the problem.

Would appreciate help
Thanks

[Caroline]

Hi there,

Thanks so much for getting in touch–I’m sorry to hear that you’re having this issue with your recurring events here! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you over in our premium forums, where we provide support to active license holders for our products. Would you mind taking a moment to<span style=”font-family: inherit; font-size: 0.875rem;”> </span>log in to your account<span style=”font-family: inherit; font-size: 0.875rem;”> with us and </span>submit a post with the details of your problem to our Events Calendar PRO forum?

If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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