Search Results for 'dequeue'

[Brendan]

Hi there,

Here is the direct link: http://theeventscalendar.com/content/uploads/2016/12/tribe-ext-dequeue-assets-1-0-3.zip

This plugin is to help test and disable some of our scripts that may be conflicting with your theme.

Let me know how that goes.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues. Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue.

Thanks,
Brendan

[Brendan]

Hi there,

Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue by disabling scripts.

Thanks,
Brendan

[Brendan]

Hi there,

Here is a direct link to the plugin zip file.

http://theeventscalendar.com/content/uploads/2016/12/tribe-ext-dequeue-assets-1-0-3.zip

Let me know if that works.

Thanks,
Brendan

[surfyourname]

Hi Brandon,

The link above does not work. Could you send a link that does so we can try this out?

The link takes you here: https://theeventscalendar.com/extensions/dequeue-assets/

Thank you!

[Brendan]

HI there,

You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue.

Once you upload this plugin, go to Events > Settings and down below you can try disabling the javascript files to run and see if one of them is conflicting with your theme.

Let me know how that goes.

Thanks,
Brendan

[Brendan]

Hey there!

Thanks for emailing support and sorry you are experiencing issues.

Would you be willing to share your system information? That will allow me to check for possible conflicts and see your current calendar settings. You can snag that by heading to Events > Help, copying the information that is at the bottom of the screen, then paste it here for me as a private reply.

Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue.

Thanks so much for your help!

Brendan

[visitgnv]

Thanks, I just updated today to a new version that appeared 4.4.3.1 (it was up to date as of yesterday) and I’ve already tried disabling all plugins including even Events Calendar Pro and Community Events and reverting to twentyseventeen and that doesn’t solve the issue.

If I go directly to the site.com/events/list/ everything is fine, but when I use the Event Calendar dropdown and select “list” from the “View As” dropdown, it sends me to site.com/events/list/?tribe-bar-date=2018-09-01.

I’m not sure why I would want to try to dequeue your JS files as you recommended since they are obviously needed for the plugin to function.

I’ve done extensive debugging locally with ZERO plugins activated other than Events Calendar and TwentySeventeen, and have just now been able to replicate the issue 100% of the time.

In the Events Settings screen, under the Display tab, one of the options is to set the “Date Picker Date Format”. If I leave it at the default of 2018-01-15 everything seems to work as expected. However if I change it to what we’d prefer, (and what I had it at previously) 1/15/2018 the problem reels it’s head.

I’ve done the same thing on the staging site and verified it appears to 100% fix the problem. The problem appears to remain fixed even after turning my actual theme back on and re-enabling all plugins, so it seems that may be the problem.

Can you please try replicating the steps I provided and look into why changing that setting seems to break things?

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues with the listview. Sounds like there is a conflict. Have you tried switching to the default 2017 theme to see if this issue is present?  To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin (or your staging site) will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue by checking scripts to not load. However, when looking at the site, I do not see any console errors.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues. Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue since there may be a conflict between scripts. this plugin is more or less a trial and error type task.

Thanks,
Brendan

[Victor]

Hi There!

Thanks for getting in touch with us!

Let me help you with that issue. Having a closer inspection to your site, I can see the error is showing up in the console due to embedding the Google Maps Javascript API multiple times. This could be due to your theme or another plugin adding the API as well.

We have a guide on how to troubleshoot Google Maps issues > https://theeventscalendar.com/knowledgebase/troubleshooting-google-maps/. Under the Testing for Conflicts section, you will find a snippet I’d recommend you try and see if it resolves the issue.

Just in case, the snippet is the one below and you should paste it into your theme’s functions.php file:

https://gist.github.com/courane01/0067b1e1adcaa4a80569fa7021f07a27#file-dequeuegooglemapsapiforecp-php

As a reference, let me share the following guide about best practices when implementing custom code snippets > https://theeventscalendar.com/knowledgebase/implementing-custom-code-snippets/

Please try it out and let us know if it works for you.

Thanks,
Victor

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues. Sounds like there is a conflict. To get you started on troubleshooting: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue since it looks like some scripts may be conflicting.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having this issue. I am going to investigate and see if others are experiencing this.

In the meantime…

You can also try installing this plugin to dequeue scripts from the calendar and see if you can manually dequeue CSS files?

Let me know if that works.

Thanks,
Brendan

[Brendan]

Hi there,

Thanks for emailing support and sorry you are having issues. Sounds like there is a conflict. To get you started on troubleshooting, you will, unfortunately, have to test the plugins: First, please make sure you are using the most current versions of all of our plugins. You can also try reinstalling them by following these instructions. If that doesn’t help, the next step in troubleshooting this is going to be testing for conflicts with your theme and other plugins (with WP_DEBUG enabled). If you need a testing environment, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

Let me know what you find.

You can also try installing this plugin to dequeue scripts from the calendar and see if that solves the issue if you want to try this as a first option.

Thanks,
Brendan

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

I noticed you have the following error on your event page: “You have included the Google Maps API multiple times on this page.  This may cause unexpected errors.”

This error can generally be prevented by using the following snippet:

https://gist.github.com/courane01/0067b1e1adcaa4a80569fa7021f07a27#file-dequeuegooglemapsapiforecp-php

As a reference, you can learn more about that conflict and how to troubleshoot Google Maps issues in the following article: https://theeventscalendar.com/knowledgebase/troubleshooting-google-maps/#conflicts

I hope that helps.

Please let me know how it hoes.

Cheers,
Jeremy