Help Desk

Translations

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    • Comments
    • Updated
    • Solved Closed
      Additional string changing functions

      Posted by: Niels
      Most Recent by: Geoff B. on 2016/11/18 at 10:26pm

      Hello there, i just wanted to point out, that the gist on the bottom of the“Change the wording of any bit of text or string” post is somewhat limited in its usability, as it does not include the respective solutions for the ngettext and gettext_wi…

    • 2
    • 11/18/16
    • Solved Closed
      Changing Buttons

      Posted by: Callum Staley
      Most Recent by: Support Droid on 2016/11/18 at 8:35am

      Hi, I am wanting to keep the google and ical buttons but want to change the text on the buttons and where the buttons link too depending on the event. Please can you tell me if this is possible and how I would go about it Thanks

    • 3
    • 11/18/16
    • Solved Closed
      How to remove event details & event place

      Posted by: Michael Pfenninger
      Most Recent by: Support Droid on 2016/11/15 at 8:35am

      Hello, please tell me how tho remove the date entries of event details and event place. Please let me know also how I can change wrong translation (e.g. “cost” has been translatet to “Eintritt” and which is wrong). Thank you so much fo…

    • 3
    • 11/15/16
    • Solved Closed
      Updated Plugin Broke Website

      Posted by: Mike
      Most Recent by: Support Droid on 2016/11/14 at 8:35am

      Hello: When your plugin to the latest version, it broke. Please look at shininglightevents.com. Please let me know if you need login etc. We tried to revert back to the previous version and it’s still not working. MB

    • 5
    • 11/14/16
    • Solved Closed
      Plugin Update Crashes Entire Site

      Posted by: Brandon Wagman
      Most Recent by: Support Droid on 2016/11/11 at 8:35am

      I have updated to the newest version and in doing so, it crashed my entire site. I have installed a fresh WP and retored my content and attempted to update the plugin 4 more times – all with the same effect. It crashes everything and cant be recovered w…

    • 3
    • 11/11/16
    • Solved Closed
      Can't add different URL for website in translated event (WPML)

      Posted by: Eva
      Most Recent by: Andras on 2016/11/10 at 2:38pm

      Hi, I’m using WPML to translate the events to a secondary language. Most of it works fine but for some reason the Event Website URL can’t get a different value than the default language. Whenever you try to change the url in the translation it jus…

    • 4
    • 11/10/16
    • Solved Closed
      Display Settings Not Saving

      Posted by: Jessica Schlierenkamp
      Most Recent by: Support Droid on 2016/11/09 at 8:35am

      Hello, I believe this is a recurring bug – the custom settings I make are only saved for a little while and then overwritten with the plugin’s default settings. Thank you in advance for the support! Jessica This is my system info: HOME URL: http:/…

    • 3
    • 11/9/16
    • Solved Closed
      Translations disappeared?

      Posted by: Oliver
      Most Recent by: Geoff B. on 2016/11/03 at 3:25pm

      Hi Leah, After looking at V4.3 I realized that a lot of already existing translations (for all the languages) disappeared for the following plugins: – The Events Calendar (65%) – Event Tickets (75%) – Tribe Common (90%) Do you have any idea …

    • 9
    • 11/3/16
    • Solved Closed
      Turn Off Bottom Sidebar As A Default For All Event Pages

      Posted by: Mario Mena
      Most Recent by: Cliff on 2016/11/03 at 2:35pm

      Hello, I would like to turn off the Bottom Sidebar for all of my Event pages and make this the default. Any suggestions? http://52.10.223.13/event/ventura-landscape-photography-workshop-with-mark-jansen-holly-higbee-jansen-2/ Thanks, Mario

    • 2
    • 11/3/16
    • Solved Closed
      Events Multiple Filter Sets

      Posted by: Sacha
      Most Recent by: Cliff on 2016/11/03 at 1:43pm

      I see the option for having multiple saved filter sets within events and I have created several. I assume this means I could show customized filter bars on various pages. Is this the case and if it is, could you please let me know how I access the different s…

    • 2
    • 11/3/16
    • Solved Closed
      PO Key missing (German Translation)

      Posted by: Reinhard
      Most Recent by: Cliff on 2016/11/03 at 8:28am

      Dear support-team, I was trying to fix a German language issue on the events list by day. Currently the headline says: “Veranstaltungen im 1. November 2016” (Example: http://queerio.de/berlin-gay-events/monat/?tribe-bar-date=2016-11-01). This is w…

    • 8
    • 11/3/16
    • Solved Closed
      Help

      Posted by: brendon stevens
      Most Recent by: George on 2016/11/02 at 5:33pm

      Do I have to pay for plugin for any sort of support? This starting to get annoying been almost a week with no response………. This is what the plugin gives me for the URL link: http://www.keelingassociates.com.php56-24.ord1-1.websitetestlink.co…

    • 2
    • 11/2/16
    • Solved Closed
      Translation suggestions for Event Tickets

      Posted by: Petr
      Most Recent by: Geoff on 2016/10/28 at 9:56am

      Hi, I have some suggestions regarding the translation that will make the translator’s life a little bit easier. Differentiate RSVP wording by context. It’s hard to translate this acronym when sometimes it is used as a verb and sometimes as a noun…

    • 5
    • 10/28/16
    • Solved Closed
      change

      Posted by: Peter Nonnenmacher
      Most Recent by: Support Droid on 2016/10/25 at 9:35am

      i put the edit translation files in languages/plugins directory, but somehow it gets changed and i lose the translations. i upload the files again a lot of times but the next day the translations are back to the original?!

    • 12
    • 10/25/16
    • Solved Closed
      Translations dissapeared #2

      Posted by: Oliver
      Most Recent by: George on 2016/10/23 at 12:23pm

      Hi, Even with V4.3.1 the translations are still not there. Have a look here: https://translate.wordpress.org/projects/wp-plugins/the-events-calendar/stable https://translate.wordpress.org/projects/wp-plugins/event-tickets/stable Regards Oliver

    • 4
    • 10/23/16
    • Solved Closed
      Events Calender Pro language problem

      Posted by: Alexander
      Most Recent by: Support Droid on 2016/10/20 at 9:35am

      I’m having a little trouble understanding how the translations work. When I try to translate strings in the language files (.po and .mo) the translation will not show on my website. Some strings are translated before but when I try to translate by mysel…

    • 5
    • 10/20/16
    • Solved Closed
      Display of recurring events

      Posted by: Karen Umans
      Most Recent by: Andras on 2016/10/12 at 12:12pm

      On our calendar, the first view is a “month” view and every day is showing three events, which are the same for almost every day of the month because they are events that started in the past and run into the future. We noticed that in the “…

    • 2
    • 10/12/16
    • Solved Closed
      License Renewal

      Posted by: Beverly Landen
      Most Recent by: Support Droid on 2016/10/12 at 9:35am

      I just renewed our license and thought I was logged into our account, but evidently I wasn’t. So I paid for the renewal on a different (new) account. Is there a way to merge the two together?

    • 3
    • 10/12/16
    • Solved Closed
      Problems with Events Calendar

      Posted by: Asia
      Most Recent by: Support Droid on 2016/10/12 at 9:35am

      Hi My hosting company says that this plug in affect normal funcioning of my web site. Right now I can not access to the site, because of “Internal Server Error”. they say that there is something in this plug in that the “php scripts last too…

    • 5
    • 10/12/16
    • Solved Closed
      fetal error in

      Posted by: sandeep Singh
      Most Recent by: Support Droid on 2016/10/04 at 9:35am

      Hello Sir, I getting error when we edit any post. Fatal error: Class ‘Tribe__Events__Main’ not found in /home/arcsqc15/public_html/monsterville/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php on line 1975 Please sugge…

    • 4
    • 10/4/16
    • Solved Closed
      This week widget date translation

      Posted by: Tilde Gundel
      Most Recent by: Support Droid on 2016/09/29 at 9:35am

      Hi there I am experiencing the same issues with date translation in This week widget as in this thread: https://theeventscalendar.com/support/forums/topic/widget-this-week-date-translation/ All my settings are correct – as are the po files. Did you find…

    • 5
    • 9/29/16
    • Solved Closed
      WPML and Category Pages

      Posted by: Alain Filion
      Most Recent by: Support Droid on 2016/09/29 at 9:35am

      Greetings, I get a white screen on all category pages as sonn as I activate WPML. Plus I can’t get the Appearance –> Menus page to load. Is there an option I need to turn on or is this a know issue? Thanks!

    • 5
    • 9/29/16
    • Solved Closed
      Can't Save Ticket on Event

      Posted by: Daniel
      Most Recent by: Support Droid on 2016/09/23 at 9:35am

      Hi. When I try to add a new ticket to an event, after clicking “save” it says the ticket is saved, but it doesn’t show up. Not in the event itself or in Woocommerce. I found that it all goes back to normal after I deactivate the WPML language-plugin. Do…

    • 12
    • 9/23/16
    • Solved Closed
      Export from The Events Calendar to Events Manager or CSV

      Posted by: Laura Laing
      Most Recent by: Support Droid on 2016/09/22 at 9:35am

      Unfortunately we need to move from The Events Calendar PRO to Events Manager. I cannot find a way to export the events from The Events Calendar PRO — either into Events Manager or CSV. Tell me there’s a way to do this. It can’t be impossibl…

    • 3
    • 9/22/16
    • Solved Closed
      The ticket doesn´t show

      Posted by: Alicia Carrasco
      Most Recent by: Geoff on 2016/09/21 at 10:58am

      Hello! I have Event Ticket Plus and I have uploaded an event with the ticket with woocommerce and the ticket only shows the option of RSVP. I have uploaded an event with a woocommerce ticket before and I had no problem. What do I need to do? Thanks in advanc…

    • 2
    • 9/21/16
    • Solved Closed
      License Renewal

      Posted by: Beverly Landen
      Most Recent by: Beverly Landen on 2016/09/20 at 10:37am

      I just renewed our license and thought I was logged into our account, but evidently I wasn’t. So I paid for the renewal on a different (new) account. Is there a way to merge the two together?

    • 1
    • 9/20/16
    • Solved Closed
      Translation of

      Posted by: Christoph-Simon Arndt
      Most Recent by: Support Droid on 2016/09/13 at 9:35am

      Hello, could you please help me with some translation? On the following page it is not possible to translate the : http://www.kgsarsbeck.de/terminplaner/ I’ve checked the language files and all existing php-files of the plugin for changing . Thanks an…

    • 3
    • 9/13/16
    • Solved Closed
      Problema con valenciano (catalán) y WPML

      Posted by: Vdv_al
      Most Recent by: Support Droid on 2016/09/10 at 9:35am

      Hola. Intento hacer una web com WPML en tres idiomas: español, inglés y valenciano. De momento he cambiado el nombre de los archivos en catalán que descargué (.po y .mo) y han quedado así nombrados: “tribe-events-calendar-val.mo”… Está…

    • 6
    • 9/10/16
    • Solved Closed
      Translations not working

      Posted by: Ramona Bechter
      Most Recent by: Support Droid on 2016/09/07 at 9:35am

      Dear Support team I don’t know what i should do to get the translations working, i’ve tried everything: I edited the themes languages files: doesn’t work. So then i downloaded the stable german translation from tribe-events github and put th…

    • 3
    • 9/7/16
    • Solved Closed
      deleted event still exist after ics import

      Posted by: Neeraj Kumar
      Most Recent by: Andras on 2016/09/05 at 3:34pm

      Hi, I have deleted event from google calendar but after importing ics file that event still exist in event list. Regards Neeraj Kumar

    • 2
    • 9/5/16
    • Solved Closed
      Translate to persian language

      Posted by: Ehsan
      Most Recent by: Support Droid on 2016/09/01 at 9:35am

      Hi , I wanna translate your plug in because I find that is really fantastic for wp users . Also iranian can use that easily .

    • 3
    • 9/1/16
    • Solved Closed
      Remove event category in single-event sidebar details

      Posted by: Matthias IMBERT
      Most Recent by: Brian on 2016/08/31 at 10:54am

      Hi there, I would like to know how to remove the event category in the sidebar of an event page. Here is the link : http://surfingreunion.airlab.fr/competition/championnat-de-la-reunion-3eme-etape-2016/ Could you help me to find the correct file to modify and…

    • 2
    • 8/31/16
    • Solved Closed
      Ticket reservations/RSVPs

      Posted by: Lynn
      Most Recent by: Support Droid on 2016/08/25 at 9:35am

      Hi, we are launching our ticket reservations today and I have had a query or two which I cannot seem to resolve. We have Events Calendar PRO and Events Tickets plugins; we are a UK Registered Charity, and as you can see from our site have populated 17th Septe…

    • 11
    • 8/25/16
    • Solved Closed
      Modifying translation

      Posted by: Fred
      Most Recent by: Support Droid on 2016/08/17 at 9:35am

      Hello, I am using the event calendar plugin translated in french. When you visit a event page, in front of “Prix:” which is the translation of “Price:” the term “Gratuit” (Free) is showing up. I would like to turn it into &…

    • 5
    • 8/17/16
    • Solved Closed
      No location infomation

      Posted by: ECHexNation
      Most Recent by: Support Droid on 2016/08/16 at 9:35am

      When I try to create or choose a location from the backend, no location has been saved after I publish or update a event. I try to turn off and change theme, the problem still here. So, what can I do?

    • 3
    • 8/16/16
    • Solved Closed
      Issue migrating events to new install

      Posted by: William Adeimy
      Most Recent by: Brian on 2016/08/15 at 10:15am

      Hi, I’ve tried migrating my events database to a new install with no luck. My current site is bogged down with plugins and spam to the point where I can’t update any of the plugins or the WP theme without blowing everything up. I created a new in…

    • 2
    • 8/15/16
    • Solved Closed
      Change "All Events" Back Link In Single Event View

      Posted by: Faze
      Most Recent by: Geoff on 2016/08/10 at 7:34am

      I’m trying to change the wording for “All Events” in the single event view. It is the link that takes you back to the “events” page. I tried the snippet provided by the forum but it missed up my translations. Any help with the is…

    • 7
    • 8/10/16
    • Solved Closed
      Unable to translate "Upcoming Events" title

      Posted by: Sarah
      Most Recent by: Support Droid on 2016/08/09 at 9:35am

      Hi there, I use The Events Calendar for events on my website. I had been told previously on another support thread that the plugin can be translated using WPML so I purchased it to make my website bilingual. I was able to translate all the strings related to…

    • 10
    • 8/9/16
    • Solved Closed
      choosing a date in the calender is not possible

      Posted by: Justin
      Most Recent by: Cliff on 2016/08/03 at 10:37am

      If i want to choose a special date in the events calendar, i normaly click on the link: date and than appears the actual month with all the days. then i can click on one day to get the event. My problem is: I can not click on the upcoming month (or on one day…

    • 2
    • 8/3/16